Front Desk Administrator

Robson ForensicLancaster Township, PA
31dOnsite

About The Position

You know the power of a warm greeting and a well-organized office. You make everyone feel at ease, whether they're calling in or walking through the door. You are the vital link that keeps an office running smoothly, using your exceptional phone skills, active listening skills, meticulous file management, and sharp attention to detail. Robson Forensic, a longstanding national forensic expert firm with an excellent reputation in the legal and scientific community, is seeking a Front Desk Administrator to bring their professionalism and communication skills to an appreciative team. This position is full-time and necessary to be in the office (Monday-Friday, 8am - 5pm) at our Lancaster, PA location. Not eligible for remote or hybrid working.

Requirements

  • Your college degree is preferred.
  • You have 5+ years of front desk experience and your law office experience is a plus.
  • You have proficiency in Microsoft Office Suite.
  • You have excellent phone, organizational, and file management skills.
  • You have active listening skills and strong attention to detail.
  • You can work independently and as part of a collaborative team.
  • You can handle confidential subject matter.

Nice To Haves

  • law office experience

Responsibilities

  • Operate a multi-line phone system, directing callers to appropriate personnel.
  • Answer questions about the organization and provide callers with address, directions, and other information.
  • Welcome on-site visitors, determine the nature of business, and announce visitors to appropriate personnel.
  • Organize and file case materials.
  • Manage office supplies.
  • Perform other light clerical duties as needed, such as sorting/distributing mail, filing, photocopying, preparing shipments, and collating.
  • Work on special projects as assigned.
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