Front Desk Administrator

Dental West NYCNew York, NY
4d$30 - $30Onsite

About The Position

Join Dental West NYC and be part of a team that celebrates you, supports you, and grows with you! We're currently looking for a full-time Front Desk Administrator to help us manage our front office operations in New York, NY. HOW YOU MAKE A DIFFERENCE AS OUR FRONT DESK ADMINISTRATOR: As our Front Desk Administrator, you'll serve as the central coordinator of our front office, ensuring every patient and every process is handled with accuracy, professionalism, and genuine care. You will confidently manage all front desk operations, from answering and routing calls to warmly welcoming patients the moment they arrive. Your expertise in dental scheduling flow will allow you to organize, schedule, and confirm appointments with precision, while your attention to detail ensures payments are posted correctly and records remain accurate. Throughout the day, you'll maintain a polished, organized environment, communicate effectively with the clinical team, and keep administrative operations running seamlessly so patients experience a smooth, supportive, and well‑managed visit from start to finish. OUR IDEAL FRONT DESK ADMINISTRATOR: We're looking for someone who is already confident in dental front office operations. That means: If you're the person who says, "Don't worry, I've got this," we want you here! WHO WE ARE: Located on Manhattan's Upper West Side, Dental West NYC is a small, fee-for-service practice focused on preserving our patients' natural teeth. As a minimally invasive practice, we prioritize prevention and the least invasive treatments first, including advanced techniques like laser disinfection for healthy gums. As a small business, every team member plays a crucial role in our success. We value each employee and create a supportive, collaborative environment where everyone contributes to the practice's smooth operation. We invest in our team's growth through education, career development, and a positive atmosphere, ensuring they thrive for years to come. With us, you're more than just an employee-you're an essential part of our family, and we're committed to helping you grow both personally and professionally. READY TO JOIN US? If you're ready for a front office job that feels meaningful, fast-paced, and full of growth-Dental West NYC is ready for you. Apply now with our quick, easy, and mobile-friendly application!

Requirements

  • 2+ years of dental front desk experience
  • Strong understanding of dental scheduling flow
  • Proficiency with dental software (Denticon is a plus)
  • A proactive, patient-first mindset

Responsibilities

  • Serve as the central coordinator of our front office
  • Manage all front desk operations, from answering and routing calls to warmly welcoming patients
  • Organize, schedule, and confirm appointments with precision
  • Ensure payments are posted correctly and records remain accurate
  • Maintain a polished, organized environment
  • Communicate effectively with the clinical team
  • Keep administrative operations running seamlessly

Benefits

  • Dental coverage
  • Paid time off (PTO)
  • Education assistance
  • Bonus structure
  • Company events + team celebrations
  • Real growth opportunities
  • Continuing education support
  • Long-term advancement pathways
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