Front Desk Administrator

Livetrends Design Group LLC•Apopka, FL

3h•Onsite

About The Position

As the Front Desk Administrator at LiveTrends, you will play a critical role in delivering exceptional customer service and creating a welcoming environment for all visitors. This position is responsible for greeting guests, managing phone calls, handling administrative duties, maintaining office supplies, office upkeep and providing support to staff and customers. The ideal candidate should possess strong communication skills, a professional demeanor, great initiative, and the ability to handle various tasks simultaneously.

Requirements

Previous experience in hospitality or customer service roles preferred.
Excellent communication and interpersonal skills, with a genuine passion for connecting with others.
Strong organizational abilities and attention to detail, with the ability to multitask and prioritize in a fast-paced environment.
A proactive and positive attitude, with a willingness to go above and beyond to exceed guest expectations.
A passion for plant design and an appreciation for the role of greenery in enhancing spaces.
Proficiency in Microsoft Office Suite and experience with office equipment such as multi-line phones and printers.
Flexibility to adapt to changing priorities and willingness to assist with various tasks as needed.
A commitment to always maintaining a professional appearance and demeanor.
Bilingual in Spanish is required.

Responsibilities

Greet guests and team members with genuine warmth and enthusiasm, creating a welcoming atmosphere from the moment they step through the door.
Anticipate and fulfill the needs of both internal and external guests, whether it's offering refreshments, providing information, or assisting with inquiries.
Lead with a heart of service, going above and beyond to ensure every interaction is positive and memorable.
Champion a show-ready work environment by ensuring reception and common areas are impeccably clean, organized, and aesthetically pleasing at all times.
Manage incoming calls and correspondence with professionalism and efficiency, directing inquiries to the appropriate team members as needed.
Assist with administrative tasks such as scheduling appointments, managing calendars, and coordinating deliveries.
Serve as a brand ambassador, embodying our company values and fostering a sense of community among guests and team members alike.
Collaborate with the facilities team to maintain cleanliness and order throughout the office, including plant care and reporting maintenance issues.
Work with the Purchasing Department to manage quick turnaround of supply needs and weekly office supply orders.
Stay informed about company events, promotions, and initiatives to provide accurate information to guests.
Act as an interdepartmental liaison, providing guidance to colleagues on the correct points of contact for various needs.