Front Desk Receptionist

Mint Cannabis • Phoenix, AZ

7d • $15 • Onsite

About The Position

Cannabis isn’t just an industry — it’s a movement. And at Mint Cannabis, the front desk is where that movement begins. We're looking for a Front Desk Administrator who’s ready to roll up their sleeves (and scan a few IDs) to ensure our patients feel welcomed, informed, and taken care of from the moment they walk through our doors. If you’ve got customer service experience, attention to detail, and the ability to stay cool when things get busy, we want you at the front line of the Mint experience. 🌱

Requirements

• Must be at least 21 years old
• Must have a valid Arizona ID or driver’s license
• 1+ year of customer service or receptionist experience (preferred)
• Strong computer skills, especially with POS and Microsoft Office
• Comfortable with cash handling and basic accounting
• Ability to multitask in a fast-paced environment while staying calm and professional
• Excellent communication, interpersonal, and conflict resolution skills
• Dependable, punctual, and a true team player
• Must be able to obtain and maintain a Facility Agent Card (or equivalent) if required by your state.

Nice To Haves

• Basic knowledge of medical cannabis and Arizona regulations (bonus points if you’re already familiar with patient allotments and product types)

Responsibilities

• Greet every patient with a warm welcome and positive energy
• Check in guests, verify ID and patient status, and report allotment using our POS system
• Provide basic education and information on products, promotions, and usage
• Direct patients to the right team member or department for assistance
• Assist with processing payments, handling cash, and reconciling tills at the end of your shift
• Maintain a clean, organized, and professional front desk and lobby area
• Jump in and support other departments when needed — we’re all on the same team
• Help uphold a secure, compliant, and friendly dispensary environment

Benefits

• A welcoming, high-vibe work culture where you can be yourself
• Health, dental, and vision insurance
• Employee discounts on products and merch
• Opportunities to grow within a fast-scaling cannabis company
• Paid time off so you can recharge
• A chance to make a real difference in the lives of our patients and the future of cannabis 🌱

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 251-500 employees