Front Desk Administrator Intern

Groundswell•McLean, VA

13h•Onsite

About The Position

Groundswell is a premier technology integrator and solution provider, resolutely committed to solving the most complex challenges facing federal agencies today. Our name, Groundswell, represents our commitment to be an unstoppable, seismic change in government. Ours is a small company culture with big company reach and results. Are you ready to be audacious, be bold and drive change at a rapid pace? Join us, where we’ll make a greater impact together. We’re seeking a proactive and organized Front Desk Administrator Intern to support daily office operations and serve as the first point of contact for visitors, clients, and staff. This role provides hands-on experience in administrative support, customer service, and office coordination. The ideal candidate is professional, detail-oriented, and eager to learn in a fast-paced environment. This role sits within the People Operations > Talent Management team.

Requirements

Excellent interpersonal skills, including organizational, time management, communication (oral/written), customer service
Ability to adapt to Microsoft Suite and other technologies such as Data Watch
Basic technical competency to troubleshoot issues with badging, parking issues- ability to communicate and escalate as needed
Desire to grow in the area of Corporate Operations in order to support the following areas in times of surge: Contracts, IT, HR, Finance, Facilities, Security, Quality
Proficiency in English a must
Must adhere to confidentiality expectations
Proficient with standard corporate productivity tools, especially Microsoft Office suite
This position is 100% on-site Monday through Thursday 8-8:30am-5pm ET with a 30 minute – 1 hour lunch

Responsibilities

Answer the phone and be the face of Groundswell offices as the receptionist
Help coordinate office repairs, escalate /maintenance, and vendor management
Serve as the POC for office-related materials and services; Maintain ordering of inventory of office supplies, food, and beverages ensuring items are stocked as appropriate
Administer the following:
ID badges for employees and guests
Parking management to include access and validation
Shipping and receiving
Doorbell monitor – main POC for reception
Event coordination to include: Procuring office space, ordering food, set up and clean up (must be able to lift 50lbs or less)
Any other duties as assigned