Freight Forwarding Operations Supervisor

UPS • Laredo, TX

2d

About The Position

The Freight Forwarding Operations Supervisor supports the movement and growth opportunities for inbound and outbound cargo for freight forwarding customers. Ensures that freight is processed in compliance with governmental regulations (e.g., Federal Aviation Administration, Transportation Security Administration, etc.). Collaborates with vendors, customers, commercial airline carriers, ocean freightliners, and other internal support groups for the movement of international and domestic air and ocean shipments. This position is responsible for overseeing, evaluating, and correcting the performance and outcomes of a team or multiple teams. Coordinates work across the organization to optimize efficiency. Makes key workforce decisions, such as hiring, onboarding, transferring, laying off, disciplining, assigning, directing, instructing, developing, and rewarding employees. Emphasis on aligning processes and fostering cohesion among team members. This role supervises a team(s) that performs work according to standardized processes or procedures (e.g., entry-level Professional Expertise, Administrative or Technical Support). Sets priorities for the team to ensure task completion; coordinates work activities with other supervisors. Problem solving is guided by policies, procedures and the local business plan; receives guidance and oversight from manager. Typically, does not perform the work supervised.

Requirements

• Must be currently located in the same geographic location as the job or willing to self-relocate - Required
• Bilingual (Spanish) - Required
• Previous management/supervisor experience - Required
• Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.

Nice To Haves

• Dispatch & pick-up/delivery experience - Preferred.
• Transportation experience - Preferred.
• Dangerous Goods certified - Preferred.

Responsibilities

• Supports the movement and growth opportunities for inbound and outbound cargo for freight forwarding customers.
• Ensures that freight is processed in compliance with governmental regulations (e.g., Federal Aviation Administration, Transportation Security Administration, etc.).
• Collaborates with vendors, customers, commercial airline carriers, ocean freightliners, and other internal support groups for the movement of international and domestic air and ocean shipments.
• Overseeing, evaluating, and correcting the performance and outcomes of a team or multiple teams.
• Coordinates work across the organization to optimize efficiency.
• Makes key workforce decisions, such as hiring, onboarding, transferring, laying off, disciplining, assigning, directing, instructing, developing, and rewarding employees.
• Sets priorities for the team to ensure task completion
• Coordinates work activities with other supervisors.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees