Freight Cashier (Logistics)

HMM America Inc. • Farmers Branch, TX

1d • Onsite

About The Position

Join our dynamic Service Coordination team at HMM (America), Inc., where you'll play a key role in keeping our US Import and Export customers' accounts in excellent standing. As a Freight Cashier Coordinator, you'll handle invoicing, collections, dispute resolution, and timely cargo/B/L releases—ensuring smooth daily operations in the fast-paced world of global shipping and logistics. This is an excellent entry-level opportunity to build a career in accounts receivable, customer account management, and freight operations, with strong potential for growth and leadership responsibilities.

Requirements

• Strong attention to detail and accuracy in handling financial data, invoices, and records.
• Excellent punctuality and reliability — be on time and dependable every day.
• Good English communication skills (written and verbal) for clear, professional interactions with customers, drivers, sales teams, and colleagues.
• Strong follow-up and problem-solving skills — proactive in tracking issues, resolving disputes, and ensuring timely resolutions.
• Basic Excel knowledge (data entry, simple spreadsheets, tracking payments) — we'll build on this.
• Basic understanding of Accounts Receivable (A/R) and Accounts Payable (A/P) processes (or quick ability to learn).
• Ability to multi-task in a demanding, goal-oriented environment while maintaining a positive, professional attitude.
• Leadership potential — initiative to take ownership, support team members, and contribute to improvements.
• High competence and quick learning — thrive under pressure and adapt to freight-specific tools/procedures.
• Solid time management and ability to follow directions promptly.
• Team player who can also work independently.
• High School diploma or equivalency or college degree will be helpful.
• At least 1 year of experience in account management, collections, customer service or related administrative roles preferred, but entry-level candidates with strong traits are encouraged to apply.

Nice To Haves

• Knowledge in Import and Export shipping industry can be a plus.

Responsibilities

• Monitor US Import and Export customer accounts daily to prevent long-term outstanding balances and maintain healthy account status.
• Prepare and issue accurate freight invoices and statements of account for VIP and non-VIP customers, following their specific terms and requirements.
• Release Export B/Ls and Import containers promptly to avoid delays at delivery order (D/O).
• Send collection notices to overdue customers and proactively follow up to resolve issues within payment terms.
• Handle rate disputes, negotiate settlements, and reissue corrected invoices as needed.
• Request account blocks/unblocks for past-due customers and update HQ reports on top overdue accounts and collection activities.
• Communicate daily with Sales, Customer Service, and other internal teams to support freight operations and resolve queries.
• Sort and respond to emails within 2 hours of receipt; maintain organized inbox and timely correspondence.
• Contribute to team and individual KPI goals through consistent performance and process improvements

Benefits

• HMM offers competitive compensation packages, health benefits, performance bonuses, 401K, and employee discount programs to support your well-being.
• Our generous vacation and floating holidays give you the flexibility to recharge and maintain a fulfilling life outside of work.
• HMM employee benefits include highly subsidized individual and family insurance coverage (medical, dental and vision), term life and disability insurance, 401(k) employer matching contributions, paid holidays, and up to 10 vacation days and six sick days in the first year.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED