About The Position

As a part of Fraud Strategy, you are at the center of keeping JPMorgan Chase strong and resilient. You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities.  Our culture in Fraud Strategy is all about thinking outside the box, challenging the status quo and striving to be best-in-class. As a Fraud Strategy-Vice President within the Fraud Team, you will be responsible for designing and validating fraud strategies, capabilities, and processes including working with Product, Technology and Operations. Your role will require a deep understanding of the business, data analysis to understand root causes, and the use of analytics to design and implement solutions. You will play a pivotal role in promoting end-to-end solutions that mitigate risk while balancing the minimization of revenue loss, operating costs, and customer impact

Requirements

  • MS degree with 7+ years of experience in risk management/data analytics. Relevant fraud experience preferred
  • Excellent collaboration and partnership skills with proven track record in working well with internal teams and external partners
  • Ability to think strategically to come up with a vison for areas of responsibility, develop roadmaps and drive execution to balance short-term vs long-term solutions 
  • Strong analytical thought leadership with the ability to leverage AI and machine learning to drive effective and innovative solutions
  • Strong process management and project management skills with the ability to drive capability development. Product management experience.

Responsibilities

  • Manage and enhance Fraud strategy to drive the intended tradeoff between fraud mitigation, financial performance, customer experience, and operational efficiency 
  • Regularly monitor fraud trends and customer frictions to identify opportunities to improve fraud strategy performance
  • Leverage internal and external data sources and advanced analytic tools to drive accurate fraud detection 
  • Partner with product, technology, and operations to develop new capabilities for better detection and treatment by helping design solutions, develop requirements and test before and after implementations 
  • Collaborate closely with broader fraud strategy team and other cross functional teams to leverage best practice and ensure control and compliance
  • Stay on top of the industry trends and adopt industry best practices
  • Drive concise and effective oral and written communications with internal and external partners at different levels
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