Fraud Specialist
CITIZENS STATE BANK•Somerville, TX
3d•$18 - $27•Onsite
About The Position
Analyze multiple programs that monitor for fraudulent activity on Debit Cards and Zelle® transactions, referring to e-Services for customer contact. Reviewing checks from previous day's work that the monitoring program deems possible fraud and requires further inspection. As well as review and monitoring of remote deposited check throughout the day.
Requirements
- High school diploma or GED required.
- Proficient with Microsoft Office suite (Word, Excel, and PowerPoint)
- Ability to multi-task
- Able to maintain consistent attendance record in a flexible Monday through Friday schedule.
- Teamwork and dedication to developing strong relationships with coworkers.
Nice To Haves
- 3+ years Customer service experience preferred.
Responsibilities
- Monitor programs for fraudulent debit card transactions.
- Review checks deposited from previous business day.
- Review and approve checks that have been remotely deposited.
- Monitor programs for fraudulent Zelle® transactions.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
