Fraud Specialist I

United Business Bank Career•Irvine, CA

16d•$26 - $28•Onsite

About The Position

The Fraud Specialist I (FS I) is an onsite position and does not have remote opportunities. The Fraud Specialist I (FS I) is primarily responsible for daily review of potentially fraudulent checks using Direct Link Risk Review (DLRR) software. The review within DLRR will include reviewing suspect inclearing checks, as well as checks deposited through the banks various deposit channels, such as mobile deposit, commercial remote deposit capture, ATM deposits and branch/teller line deposits. This position will work closely with Central Operations, and other DLRR users, to ensure all suspect items are reviewed timely and checks identified as fraudulent are handled appropriately. The FS I will also work with other departments including the BSA department, compliance personnel and Cash Management personnel to ensure that next steps are taken appropriately in order to block any further activity and/or transactions to prevent any further loss. They will also perform various daily duties, including but not limited to the review of daily reports, review alert notifications, including wire or ACH fraud alerts, maintain logs and related documentation as needed. This position will serve as a backup for the processing of all aspects of Reg. E claims, ACH and Check Claims and related recovery efforts. The FS I will assist the Fraud and Payment Systems Manager and the Director of Deposit Operations with other duties and projects as requested. This position will perform all duties accurately, timely and efficiently, and according to Bank policies, procedures, and regulatory guidelines.

Requirements

High School Graduate or equivalent.
Working Knowledge of Back Office and Branch Operations.
Working knowledge of Deposit Related Compliance laws and regulations.
Minimum of 3 years’ experience in banking operations.
Excellent communication skills.
Professional appearance, dress and attitude.
Excellent problem solving skills.
Good math skills.
Ability to use Microsoft Office software package.
Ability to operate related computer hardware and other business equipment including adding machine, copy machine, and telephone.

Responsibilities

daily review of potentially fraudulent checks using Direct Link Risk Review (DLRR) software
reviewing suspect inclearing checks, as well as checks deposited through the banks various deposit channels, such as mobile deposit, commercial remote deposit capture, ATM deposits and branch/teller line deposits
work closely with Central Operations, and other DLRR users, to ensure all suspect items are reviewed timely and checks identified as fraudulent are handled appropriately
work with other departments including the BSA department, compliance personnel and Cash Management personnel to ensure that next steps are taken appropriately in order to block any further activity and/or transactions to prevent any further loss
review of daily reports
review alert notifications, including wire or ACH fraud alerts
maintain logs and related documentation as needed
serve as a backup for the processing of all aspects of Reg. E claims, ACH and Check Claims and related recovery efforts
assist the Fraud and Payment Systems Manager and the Director of Deposit Operations with other duties and projects as requested
perform all duties accurately, timely and efficiently, and according to Bank policies, procedures, and regulatory guidelines