Fraud Program Administrator - PN: 20083088

Ohio Department of Administrative Services

6d • Onsite

About The Position

Administering central operations programs (e.g., budget preparation, fleet, asset inventory control, training, record retention, etc.) in support of Special Investigations Department including formulating policy, processes, and ensuring compliance with the programs.
Providing program direction for fraud hotline including scheduling, monitoring & coordinating equipment, training & performance of hotline staff.
Conducting data analytics & trending of SID operations, developing management reporting of operations, and performing quality assurance of information and programs.
Ensuring policies & standard operating procedures are consistent with Agency rules & Federal & State laws.
Acting on behalf of Assistant Director in identification, modification, testing & implementation of functionality in the fraud case management system, CMS and document storage systems.

Requirements

• 5 yrs. trg. or 5 yrs. exp. in business administration, management or public administration.
• Or completion of undergraduate core program in business administration, management or public administration; 36 mos. trg. or 36 mos. exp. in supervisory, administrative &/or managerial position.
• Or completion of undergraduate core program for academic field of study commensurate with program area to be assigned per approved Position Description on File; 36 mos. trg. or 36 mos. exp. in supervisory, administrative, managerial &/or staff position involving planning, research &/or policy/procedure development.
• Or 1 yr. exp. as Program Administrator 2, 63123.
• Or equivalent of Minimum Class Qualifications For Employment noted above.
• Knowledge of business administration; public administration; BWC Fraud dept. policies & procedures, operations, laws, rules & procedures of BWC; operations research techniques; manpower planning; employee training & development; budgeting; supervisory principles & techniques; public & human relations; English composition & grammar & technical writing; RIM policies & procedures; record retention schedules; fiscal services; State purchasing requirements; Imprest Fund; quality control; internal auditing; policies & procedures relating to the detection, investigation & prosecution of workers’ compensation fraud; SIU’s training committee; BWC Learning Center; Multijurisdictional Counterdrug Taskforce; OPOTA; WCU; BWC Safety Congress; College Relations Program; FW-SP; College Externship Program.
• Skill in use of personal computer.
• Ability to deal with many variables & determine specific course of action; use proper research methods in gathering data; gather, collate & classify information about data, people or things; draft &/or edit administrative policies, procedures, informational booklet & /or directives; define problems, collect data, establish facts & draw valid conclusions; interpret variety of technical material in books, journals & manuals; add, subtract, multiply & divide whole numbers; calculate fractions, decimals & percentages; prepare & deliver speeches before specialized audiences & general public; handle sensitive inquiries from & contacts with officials & general public.

Responsibilities

• Administering central operations programs (e.g., budget preparation, fleet, asset inventory control, training, record retention, etc.) in support of Special Investigations Department including formulating policy, processes, and ensuring compliance with the programs.
• Providing program direction for fraud hotline including scheduling, monitoring & coordinating equipment, training & performance of hotline staff.
• Conducting data analytics & trending of SID operations, developing management reporting of operations, and performing quality assurance of information and programs.
• Ensuring policies & standard operating procedures are consistent with Agency rules & Federal & State laws.
• Acting on behalf of Assistant Director in identification, modification, testing & implementation of functionality in the fraud case management system, CMS and document storage systems.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees