Fraud Investigative Lead Supervisor
About The Position
This role is responsible for leading and conducting comprehensive, complex investigations related to regulator concerns related to deposit fraud, play integrity, abuse, account takeovers, organized fraud, and other fraud specific investigations. This position will be a part of internal quality assurance testing as it relates to fraud processes along with preparing and presenting findings. This role is required to stay current on fraud trends and emerging threats and present case studies to the broader team on a recurring basis. As a Fraud Investigative Lead Supervisor, you will be contributing to state-specific reporting and regulatory-related fraud reviews. In addition to completing and leading investigations, this role will be responsible for overseeing direct reports, and managing tasks such as coordinating job rotations, providing regular and consistent feedback to direct reports, reporting significant findings and activity updates to the Fraud investigative Manager, goal coaching, and other supervisory tasks. This role may assist in designing, documenting, implementing, and monitoring of new procedures/services. Candidates for this role must pass the required licensing as mandated by various state gaming and racing regulatory bodies. Failure to be licensed or retain licensure will result in termination of employment. This position reports to the Fraud Investigative Manager. In addition to the specific responsibilities outlined above, employees may be required to perform other such duties as assigned by the Company. This ensures operational flexibility and allows the Company to meet evolving business needs.
Requirements
- 3+ years of fraud experience in daily fantasy sports, online gaming or related industries
- 1+ years of leadership experience preferred
- Proficiency with SQL required
- Experience with digital payments and understanding of e-Commerce platforms
- Strong verbal and written communication skills
- Demonstrated aptitude for process execution, including identification of areas for improvement
- In-depth knowledge and understanding of common fraud trends and emerging threats
- Advanced knowledge of common fraud prevention strategies and systems
- Intermediate understanding of Check, ACH, Wire, Debit/Credit card, PayPal and other payment channel operating rules
- Effective communication, organizational, problem-solving, and analytical skills
- Licensure: Must be able to pass required licensing as mandated by various state racing and gaming regulatory bodies
Nice To Haves
- Cybersecurity experience a plus
- Experience interacting with regulators and compliance a plus
- Prior experience using open-source intelligence
- Bachelor’s degree in related field preferred
- Passion for sports and/or gaming industry a plus
Responsibilities
- Train and mentor Fraud Investigators and Fraud Prevention Analysts within our department
- Participate in quality assurance testing related to fraud prevention efforts
- Prepare investigation reports, summaries, and present findings
- Investigate and research allegations of fraud or abuse of system controls and communicate root cause findings
- Lead applicable state-specific regulatory fraud form reporting and regulator investigations
- Research, evaluate, and analyze information and intelligence to determine risk
- Aid in developing fraud mitigation strategies
- OSINT collection and analysis
- Collaborate with other departments within our organization, such as Security, Risk, Compliance, and other related teams
- Analyze past and current fraud trends and suspicious behavior tracking
- Continually learn and adapt to changing fraud trends and behavior
- Other tasks and projects as assigned by the leadership team
Benefits
- We offer amazing benefits above and beyond the basics. We have an array of health plans to choose from (some as low as $0 per paycheck) that include programs for fertility and family planning, mental health support, and fitness benefits.
- We offer generous paid time off (PTO & sick leave), annual bonus and long-term incentive opportunities (based on performance), 401k with up to a 5% match, commuter benefits, pet insurance, and more - check out all our benefits here: FanDuel Total Rewards.
- Benefits differ across location, role, and level.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
