Fraud Analyst

Rho•Salt Lake City, UT

12d•$60,000 - $90,000

About The Position

We're looking for an experienced fraud analyst to support the overall fraud strategy and operations, working alongside and supporting the Fraud lead as a critical member of the fraud team. As a core member of the team, you will have a unique opportunity to learn and apply your previous experience, design and innovate fraud systems, while conducting data analysis and being actively engaged cross-functionally. You will help lead efforts to build a best-in-class program that directly supports a seamless and frictionless client experience while reducing fraud risk exposure and protecting against fraud loss.

Requirements

2+ years of experience in fraud risk and/or payments operations in banking and/or financial services
Experience using systems such as Excel, Google Workspace, Looker, and Slack
Excellent written and verbal communication skills
Ability to work independently, capable of taking ownership and acting as the primary contact for fraud-related issues when needed
Familiarity with compliance and payment regulations, including Reg E, NACHA, AML/BSA, KYC/CIP, OFAC, FinCEN, and related frameworks.
Ability to work Monday–Friday, 12 PM – 8 PM ET / 10 AM – 6 PM MT

Nice To Haves

Experience within Micro SMB/SMB business cards, payments, invoices, lending, or related financial industries
Experience in high-growth startups, specifically global fintechs and/or neobanks for corporate clients
Experience with U.S. fraud payments risk for ACH, Card, Checks, and Wires with a global or large financial institution, and key understanding of common fraud typologies

Responsibilities

Analyze fraud alerts and cases to identify and prevent fraudulent activity.
Assist customers by preparing and responding to inquiries related to fraud investigations and supporting the resolution of fraud incidents.
Document investigation processes and outcomes to maintain audit-ready records
Maintain department productivity goals and quality standards.
Collaborate with the Fraud team to support and refine our operations, working cross-functionally with Client Services, Financial Operations, Compliance, and Transaction Monitoring teams.
Maintain regular communication with team members to ensure maximum efficiency in recovery efforts and support ongoing strategy management
Deep dive into individual fraud event vectors to perform root cause analyses