Fraud Analyst I

MERITRUST CREDIT UNIONWichita, KS
1d$23 - $29Onsite

About The Position

Responsible for analysis of the credit union’s business functions to ascertain the probable areas of fraud. Utilizes various monitoring systems to execute countermeasures designed to identify questionable member transaction patterns indicative of fraud scenarios. Provides clear communication and detailed information for fraud cases. Maintains a balanced perspective to ensure that the credit union brand and a high level of member experience are maintained.

Requirements

  • High School diploma, or GED or equivalent combination of formal training and experience
  • Must be familiar with fraud detection concepts and practices
  • A minimum of one year up to three years of similar or related experience, including preparatory experience.
  • Proven analytical and problem-solving skills
  • Self-driven with an ability to work independently
  • Excellent verbal and written communication skills
  • Well organized and attentive to detail
  • Ability to collaborate with individuals outside of fraud area
  • Proficient in Microsoft Office Suite
  • Able to use a PC and related software applications
  • 10-key, telephone, and other basic business equipment

Nice To Haves

  • Familiarity with FiServ DNA framework and systems a plus
  • Preference will be given to candidates with one year or more FiServ DNA experience

Responsibilities

  • Perform a series of reviews utilizing various tools and reports to identify potential fraudulent activities on new and existing member accounts
  • Thoroughly research/investigate incidents and/or allegations of fraud and ensure confidentiality of all information collected during investigation.
  • Provides detailed incident information in all case notes for further evaluation by Fraud Analyst II, Fraud Analyst III, and Fraud & BSA Manager.
  • May assist in identify emerging fraud trends and develop recommendations based on data analytics to detect and prevent future fraud events
  • Executes complex countermeasures and various mitigation strategies to avoid/minimize losses to the credit union and members
  • Keeps management informed of area activities and significant problems. Provides suggestions for improved policies, procedures and practices as it pertains to risk management and fraud prevention
  • Maintain, monitor, and update all risks in area of responsibility in fraud software
  • Ensures that assigned department functions are completed in accordance with Credit Union policies and procedures.
  • Maintains member confidentiality
  • Live our mission and corporate philosophy on a daily basis: Build Relationships and Add Value Everyday -B.R.A.V.E.
  • Responsible for related duties as required or assigned.

Benefits

  • Comprehensive medical insurance plan
  • Dental and vision insurance
  • Generous paid-time-off
  • 12 paid holidays
  • 401(k) plan
  • Wellness program
  • Tuition assistance
  • Employee loan discount
  • Employee Assistance Program (EAP)
  • Life and disability coverage

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Education Level

High school or GED

Number of Employees

51-100 employees

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