Fraud Analyst/Admin

IntelliPro Group Inc. • Plano, TX

8d • Hybrid

About The Position

Collaborative. Respectful. A place to dream and do.
These are just a few words that describe what life is like at company.
As one of the world’s most admired brands, We are growing and leading the future of mobility through innovative, high-quality solutions designed to enhance lives and delight those we serve.
We’re looking for diverse, talented team members who want to Dream. Do. Grow. with us.

Looking for a candidate with experience and specific skills relevant to the job.
Proficiency in investigative tools (such as TLO/LexisNexis), analytical skills, critical thinking, time management, attention to detail, and administrative functions.

The Investigator will receive and review suspicious activity and fraud alerts daily that need to be cleared, researched and/or investigated.
The Investigator will need to determine if the customer who claimed ID theft is a victim of fraud or are they attempting to breach the vehicle/payment obligation.
Will review claims and make dispositions if it is fraud or attempt at credit washing.
There are cases where an organizations vehicle has been stolen, and recovery efforts must be made. The Investigator may need to work with Law Enforcement (LE) to help complete the recovery process.
Conduct fraud investigations, SSN updates, skip tracing, collections, and recovery.
Perform administrative tasks as needed, examples included but not limited to: create investigations for the team, daily reporting of confirmed and suspected fraud, manage the general fraud email, process physical and electronic mail.
Provide ad hoc reporting as needed.
Assist the Fraud Control Department in identifying current Fraud trends/rings.
Special projects as assigned by Manager

Requirements

• Proficiency in investigative tools (such as TLO/LexisNexis)
• Analytical skills
• Critical thinking
• Time management
• Attention to detail
• Administrative functions
• Credit/Underwriting Experience
• Investigative/Critical Thinking Experience
• Administrative/Data Entry Experience

Nice To Haves

• Auto Lending Fraud Experience

Responsibilities

• Receive and review suspicious activity and fraud alerts daily that need to be cleared, researched and/or investigated.
• Determine if the customer who claimed ID theft is a victim of fraud or are they attempting to breach the vehicle/payment obligation.
• Review claims and make dispositions if it is fraud or attempt at credit washing.
• Work with Law Enforcement (LE) to help complete the recovery process when an organizations vehicle has been stolen.
• Conduct fraud investigations, SSN updates, skip tracing, collections, and recovery.
• Perform administrative tasks as needed, examples included but not limited to: create investigations for the team, daily reporting of confirmed and suspected fraud, manage the general fraud email, process physical and electronic mail.
• Provide ad hoc reporting as needed.
• Assist the Fraud Control Department in identifying current Fraud trends/rings.
• Special projects as assigned by Manager

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed