Franchise Business Coach

Five Star Franchising LLC•North Attleboro, MA

3d•Hybrid

About The Position

Mosquito Shield is the leading residential mosquito and tick control service with over 100 owners across the United States. Each of Mosquito Shield’s locations are owned and operated by independent local business owners. The Franchise Business Coach (FBC) reports directly to the Vice President of Operations. In this role, you will work closely with franchise owners, providing guidance, support, and strategic insights to help them build and sustain successful franchise businesses. This role is entry level and an excellent opportunity to start a career in franchising. The right candidate will have a strong drive to achieve goals and learn. You will have the opportunity to collaborate with both established owners and those new to the system. Regular communication with franchisees will be key to addressing the seasonal needs of our business. Occasional travel for on-site visits will be required. This hybrid position includes 4 days per week in person at our North Attleboro office.

Requirements

3+ years of achieving business goals
Ability to influence and drive change using an assertive yet collaborative leadership approach
Strong communication skills, including written and verbal
Strong problem-solving skills and an ability to use independent judgement and discretion
A strong desire to meticulously manage details
Proactive and able to work independently and build trust with key stakeholders
Proven ability to execute effective priority management
Bachelor’s degree in a business-related field preferred
Ability and willingness to travel up to 25% of the time

Responsibilities

Serve as the primary liaison between franchise owners and the home office.
Lead, inspire, and coach franchisees by promoting best practices and resolving unique challenges.
Provide comprehensive guidance on operations, covering leadership, marketing, sales, and financial management to support the success of Mosquito Shield franchises.
Prepare, coordinate, and facilitate meetings aimed at driving brand growth and increasing revenue.
Establish and maintain effective communication with franchisees, fostering trust and strong relationships.
Assist in developing and delivering training materials, driving growth through workshops, meetings, and other support initiatives.
Contribute to the creation of marketing, sales, production, financial, IT, and training programs for the franchise system.
Lead regular calls with franchisees and conduct occasional field visits to ensure alignment and support.
Organize and oversee franchise functions to build morale, enhance communication, and strengthen team dynamics.
Other duties as assigned.