Franchise Business Coach

YEB PAYROLL LLC • Riverview, FL

1d

About The Position

With over 5 million registrations in communities nationwide, i9 Sports is the nation’s largest multi-sport provider focused solely on high-quality, community-based youth sports leagues. We provide age-appropriate instruction that’s fun for kids and convenient for busy families, and we are committed to our mission of “Helping Kids Succeed in Life Through Sports.” The Franchise Business Coach (FBC) position is a hands-on role responsible for providing ongoing support to franchise owners throughout the U.S. The main goal of this position is to guide franchise owners through general business operations, including but not limited to marketing, customer service, game day management, staffing, financial management, business ownership, and building processes for future success. This position will also play a vital role in training and education programs.

Requirements

• Bachelor’s Degree preferred
• 3 Years+ of Franchise Business Coaching Experience or 5 Years+ of relevant work experience in the franchise industry
• Tampa, FL area candidates preferred
• Strong influencing skills
• Self-starter who gets excited about rolling up their sleeves and digging into the work
• Possesses a polished demeanor and conducts themselves with a high level of professionalism
• Brings a positive energy and personality to the workplace every day
• Exceptional execution, organization, and management skills

Responsibilities

• Build respect, rapport, and trust with franchisees to help them achieve their goals
• Ensure regular calls are held and support is documented with each owner to ensure support needs and business goals are met 
• Operational Coaching: Perform monthly business evaluations by analyzing data and sharing best practices, making recommendations and holding ADs accountable by sending recap emails with action items and due dates              
• Sales & Marketing Coaching: Perform monthly sales & Marketing evaluations by analyzing data and sharing best practices, making recommendations and holding ADs accountable by sending recap emails with action items and due dates     
• Financial Coaching: Help franchisees understand unit economics against benchmarks and develop  business plans with specific goals and tactics  holding ADs accountable by sending recap emails with action items and due dates             
• Communication & Alignment: Serve as a bridge between franchisees and the Home Office, fostering open and effective communication to resolve challenges, support revenue & registration growth, and drive ongoing franchise performance.     
• Process Improvement: Work with teammates to continually simplify and improve operational processes and support tools for franchisees          
• Documentation & Reporting: Maintain accurate financial records by auditing Profitkeeper quarterly; document franchisee conversations and communication utilizing CRM system

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 101-250 employees