Founding Member of Technical Staff

TierZeroSan Francisco, CA
Hybrid

About The Position

AI has changed how (and how fast) engineering teams build and ship code. But productionizing code still runs at human speed, and that gap is becoming every engineering team's biggest bottleneck. TierZero is how fast-moving engineering teams manage code in production: faster incident response, full operational visibility, and distributed knowledge across every engineer on the team. We've raised $7M from top investors like Accel and SV Angel, and are trusted by companies like Discord, Drata, and Framer to run their high-scale systems and build the infrastructure layer for their AI-era engineering teams. As a founding team member, you’ll help invent and build the core product and systems from the ground up. You’ll work directly with the CEO, CTO, and most importantly, our customers.

Requirements

  • Want to learn from a team of seasoned engineers who have directly shipped $10B+ of value
  • Thrive in ambiguity
  • Are product-minded and customer-first thinking
  • Are interested in working with LLMs, MCPs, Cloud Infrastructures, and Observability tools
  • Have 5+ years of working experience or open-source experience

Nice To Haves

  • Worked at a startup before and know what to expect

Responsibilities

  • Design and implement agentic AI systems that reason about large sets of unstructured data
  • Ship full-stack features with direct user feedback
  • Contribute to the product experience so agents aren’t just smart, but usable and trusted by engineers
  • Build systems to automatically evaluate LLM outputs and improve agentic reasoning through self-play and feedback loops
  • Construct ML pipelines, including data ingestion, feature generation, embedding stores, RAG pipelines, vector search infra, and graph databases
  • Explore and prototype with open-source and frontier LLMs to evaluate tradeoffs
  • Build scalable infra to support long-running multi-step agents, including memory, state management, and async workflows
  • Participate in everything from company strategy to customer calls to office snacks

Benefits

  • Medical, Dental, Vision insurance
  • 401(k)
  • Lunch & Dinner in the office
  • Snacks and drinks
  • M5 macbook + iPad Air
  • Cursor, Claude Code, Windsurf, and unlimited budget to test out new software and models
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