Founding Account Manager
About The Position
Virio is building the next-generation B2B GTM stack - an AI-powered content engine that turns executive thought leadership into a pipeline at scale. We help the fastest-growing B2B companies go to market through executive-led content that drives revenue, not vanity metrics. Virio is not a content agency. We're backed by investors and operators from LinkedIn, YouTube, HubSpot, Rippling, and Google. We’ve built a repeatable system for turning founder-led content into meetings, pipeline, and brand power. We are building GTM infrastructure that behaves like a high-output operator, combining strategy, execution, and systems thinking. Having added $1M in ARR within the last 30 days, our recruiting team is moving quickly to hire the talent we need to continue our momentum. We are now looking for a Founding Account Manager to help define and scale Virio’s customer success motion.
Requirements
- Mid-market to enterprise account management – Experience managing complex B2B accounts across mid-market to enterprise segments
- Executive presence & communication – Strong, credible communication skills with the ability to engage senior executives
- Unstructured environment comfort – Comfortable operating effectively in fast-moving, lightly structured environments
- B2B marketing & GTM fluency – Strategic understanding of B2B marketing and go-to-market fundamentals
- Operational organization – Highly organized and detail-oriented with consistent follow-through
- Execution-first ownership – Bias toward action with strong ownership over outcomes
- Craft-first mindset – Prioritizes quality of execution and operating excellence over years of tenure
Responsibilities
- Own a portfolio of high-value SaaS customers with ACVs ranging from $60K to $500K and above
- Build trusted, executive-level relationships with founders, CMOs, CROs, and GTM leaders
- Lead onboarding, adoption, and ongoing strategic engagement to drive clear customer value
- Support renewals and expansions in close partnership with leadership
- Act as the connective tissue between customers, Product, and GTM, surfacing insights that shape roadmap and positioning
- Manage complex, fast-moving accounts without heavy process or hand-holding
- Help refine and scale Virio’s Customer Success playbook as the company grows
- Ensure customers see consistent progress, outcomes, and ROI
Benefits
- Competitive total compensation aligned to impact and ownership
- Meaningful equity upside as part of the founding team, core to the operating philosophy for Virio
- 100 percent paid medical, dental, and vision insurance
- 401(k) plan
- Monthly wellness and meals stipend ($1k)
- Relocation support for San Francisco
- Company-wide annual off-sites
- Direct access to founders and leadership
- High ownership, high trust, and fast career progression alongside world-class client partners
- In-person culture with deep collaboration and shared standards
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
