Forward-Deployed Test Engineer

Ranger•San Francisco, CA

56d•$80,000 - $120,000

About The Position

As a Forward Deployed Test Engineer, you'll drive customer success by developing and managing end-to-end Playwright test suites using our AI platform. From initial onboarding through renewal, you'll own the technical testing relationship with customers, transforming their requirements into reliable automated test frameworks. This role requires a technical problem-solver capable of writing quality test code while building strong customer relationships. You'll balance hands-on test development with strategic customer management to ensure our customers get the most value from our testing service.

Requirements

Software development experience with a focus on test automation (particularly Playwright, Cypress, or similar frameworks)
Hands-on experience writing and maintaining end-to-end browser-based tests
Proficiency with JavaScript/TypeScript
Experience integrating test frameworks into diverse dev workflows - from cloud CI/CD to on-premise runners and custom environments
Effective communication skills with both technical and non-technical stakeholders
Proven ability to quickly learn new technologies and adapt testing solutions across different technical environments
Previous experience in customer-facing technical roles
High sense of agency and ability to prioritize work independently in a fast-paced environment
Ability to manage multiple customer testing engagements and prioritize effectively
Pragmatic decision-making that balances customer testing needs with technical feasibility

Responsibilities

Own the full customer testing journey from implementation through renewal, driving success across onboarding, test development, and ongoing optimization
Develop and maintain high-quality Playwright test suites tailored to each customer's unique requirements and technical environment
Lead technical implementation projects, including AI test suite generation, configuration, and integration with customer CI/CD pipelines
Ensure test reliability through proactive monitoring, failure resolution, and workflow optimization
Drive customer health metrics and identify expansion opportunities through deep understanding of customer testing needs
Support pre-sales through technical demos, assessments, and proof-of-concept test implementations
Develop custom testing solutions for unique customer requirements while maintaining scalability
Be the voice of the customer by capturing technical testing requirements, shaping product direction, and collaborating with engineering on platform improvements
Create and maintain customer-facing technical documentation and testing implementation guides