Forward Deployed Engineer

Prelude

5d•Remote

About The Position

Origin is building the next generation of endpoint security for the Semantic Era. As AI agents and LLMs fundamentally change how humans interface with computers, legacy signature-based defenses are failing. We are pioneering a new approach - moving from "known bad" detection to "contextual intent" understanding - to ensure enterprises can safely adopt the productivity of AI without the risk. Our platform monitors and protects some of the most important organizations in the world. We are backed by Sequoia Capital, Brightmind Ventures, IA Ventures and other top firms. Role Origin is seeking a Forward Deployed Engineer to be the bridge between our technology and the customers we protect. This is a customer-facing engineering role where you'll embed directly with customers to build bespoke solutions using Origin's endpoint observability platform. You'll spend 70% of your time building - integrating new telemetry sources, adding custom AI agent observability, extending the agent for unique environments, and developing capabilities tailored to customer needs. As a Forward Deployed Engineer, you'll work at the intersection of full-stack engineering and customer success. You'll be the technical expert who understands both our platform's capabilities and the customer's operational reality. This role requires someone who genuinely enjoys solving hard problems alongside customers. You'll collaborate with our research and development teams to translate field insights into product features, but your primary focus is hands-on engineering: building the custom integrations, workflows, and extensions that make Origin work perfectly in each customer environment.

Requirements

Strong full-stack engineering capability: comfortable building across frontend (React, TypeScript), backend (Rust, Python), and endpoint agent systems
Proven problem-solving ability: creative approaches to novel technical challenges, especially in customer environments with unique constraints
Experience integrating external systems: building data adapters, API integrations, custom telemetry collection, or extending existing platforms
Operating system fundamentals: understanding of Windows and/or macOS internals, process management, memory architecture, and system security mechanisms
Strong communication and interpersonal skills: ability to explain complex technical concepts to both technical and non-technical stakeholders with clarity and patience
Customer empathy and business acumen: genuine interest in understanding customer operational challenges and translating them into technical solutions
Innate aptitude for customer-facing work: you're cool, confident, capable, and genuinely likable - customers should love working with you
Comfortable in fast-paced startup environments with evolving priorities and hands-on execution

Nice To Haves

Prior experience in customer-facing engineering roles: professional services, solutions engineering, or forward deployed engineering
Early-stage startup experience: comfort with rapid iteration, ambiguity, creative problem-solving, and wearing multiple hats
Background in security operations, incident response, or red teaming: practical understanding of how security tools are used in real operational environments
Deep knowledge of endpoint security products (EDR/XDR platforms): understanding of how they work internally and how customers use them
Cross-platform systems expertise: experience developing for both Windows and macOS at the OS internals level
Experience with cloud infrastructure and modern DevOps: AWS/GCP/Azure, Docker/Kubernetes, Infrastructure-as-Code (Terraform)
Agent or systems-level development experience: building high-performance native software with resource constraints
Domain expertise in customer industries: supply chain, finance, technology, manufacturing, or other sectors with complex security requirements

Responsibilities

Partner directly with customers to understand their unique environments, operational constraints, and capability gaps
Design and implement custom telemetry integrations: extend Origin's platform to ingest customer-specific data sources, proprietary log formats, and external threat intelligence
Build bespoke detection and analytics capabilities: develop custom correlation logic, confidence scoring models, and automation workflows tailored to customer needs
Extend the agent for unique environments: ensure Origin works flawlessly in specialized infrastructure, performance-constrained systems, and customer-specific deployment scenarios
Develop full-stack solutions: build custom dashboards, API integrations, data pipelines, and frontend experiences that solve specific customer problems
Gather customer feedback and field insights: translate real-world challenges into product requirements and engineering priorities
Collaborate with research and development teams: share field learnings that drive platform innovation and new capabilities
Support customers through deployment, troubleshooting, and optimization: ensure successful adoption and long-term value realization