Forward Deployed Engineer
About The Position
Tsecond is a global deep-tech company headquartered in Silicon Valley, with expertise in high-performance data storage, AI, and edge computing infrastructure. We serve enterprise, defense, and government organizations that require secure, scalable, and mission-ready solutions for managing data in constrained environments. Role Overview We are seeking a Forward Deployed Engineer (FDE) to join our US team, based in the Washington, D.C. Metro Area. This role will work closely with our sales leadership and customers, acting as the technical expert during pre-sales engagements, solution deployments, and customer success initiatives. As an FDE, you will be the bridge between sales, engineering, and customers — helping articulate Tsecond’s value proposition, driving successful solution adoption, and ensuring customer missions are supported with the right technical solutions.
Requirements
- 5–8 years in a customer-facing technical role (Pre-Sales Engineer, Solutions Architect, or Forward Deployed Engineer or support engineer).
- Strong understanding of: o Enterprise & Defense IT infrastructure (storage systems, servers, HPC, big data platforms). o Data storage systems (file systems, object storage) o Operating systems (Linux/Windows), virtualization, and networking fundamentals. o AI/ML workflows and large-scale data environments (preferred).
- Excellent communication and presentation skills; ability to explain complex solutions to technical and non-technical audiences.
- Ability to travel within the US for customer meetings, deployments, and industry events.
- Bachelor’s degree in engineering, Computer Science, or related field; advanced degree a plus.
Nice To Haves
- Prior experience supporting Defense customers highly desirable.
- Former military with experience deploying tactical edge equipment and networking on command posts and mounted platforms highly desired.
Responsibilities
- Partner with sales leadership to engage customers (federal agencies, defense, M&E and enterprise clients).
- Understand customer missions, pain points, and technical requirements.
- Present Tsecond’s storage, AI, and data infrastructure solutions in customer meetings, demos, and workshops.
- Support RFP/RFI responses with technical documentation and compliance requirements.
- Lead solution architecture and proof-of-concepts (PoCs) at customer sites.
- Provide hands-on deployment support, troubleshooting, and integration with customer infrastructure.
- Act as the technical advisor during the customer lifecycle — from pre-sales through post-deployment.
- Gather insights from customers and field engagements to provide feedback to product and engineering teams.
- Ensure Tsecond solutions evolve with real-world customer needs, particularly in federal and defense environments.
- Train customer teams on best practices for deploying and operating Tsecond solutions.
- Create technical collateral (deployment guides, reference architectures, FAQs).
Benefits
- Work at the intersection of deep technology, AI, and defense tech innovation.
- Be part of a fast-scaling global company serving mission-critical industries.
- Exposure to cutting-edge solutions and direct engagement with top-tier federal and enterprise clients.
- Competitive salary, performance-based incentives, and growth opportunities in the US public sector market.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Number of Employees
101-250 employees
