Forward Deployed Engineer

Tint

2d•$110,000 - $150,000•Remote

About The Position

As a Forward Deployed Engineer, your role is pivotal in guiding our customers toward optimal solutions for integrating with our platform. You’ll work directly with our customers to deploy Tint’s innovative technology, helping them launch successful programs. You'll be at the forefront of our mission, utilizing your exceptional analytical skills, deep technical knowledge, and outstanding communication abilities to guide customers through complex integrations. You'll be a vital contributor to our team's success, driving innovation, technical excellence, and customer growth. If you're passionate about technology, love the opportunities working in a startup environment brings, and are ready to take your career to the next level, we encourage you to join us on this exciting journey.

Requirements

3+ years of experience as a Software Engineer (using Node and Typescript)
2+ years in a customer-facing position (support, sales, solutions, or forward deployed engineering)
Hands-on experience deploying software solutions in an integration environment
Strong analytical skills to evaluate complex customer requirements with meticulous attention to detail
Excellent communication skills to interact effectively with customers, team members, and other stakeholders
Demonstrated ability to create implementation paths for new customer use cases and propose solutions for identified platform gaps
Ability to lead the team to successfully execute on a set of requirements
Advocate for continually improving our processes based on field experience to enhance team efficiency
You'll excel in resolving ambiguity, tackling complex integrations, and estimating efforts for new customer integrations
Commitment to rigorous documentation, coding best practices, and automated testing.
Experience using AI tools to enhance engineering workflows, automation, or documentation
Excellent written and oral English communication
Willingness to roll up your sleeves in a fast-paced startup environment
Ability to work during US time zone office hours

Responsibilities

Create integration solutions for customers, seeking to standardize implementation paths for new customer use cases.
Use effective communication to bridge the gap between various stakeholders, ensuring that everyone is on the same page and working towards common goals.
Work closely with the Product and Customer Success teams, sharing your insights from working closely with our customers to propose innovative solutions that address platform gaps and enhance our offerings.
Analyze different implementation paths, evaluate the tradeoffs, and recommend the best solution.
Comprehensively document decisions, outlining the pros and cons of each choice to ensure both internal and customer teams are synchronized.
You'll be hands-on with engineering tasks when needed, creating custom functionalities for integrations.
Engage in pair programming with peers, conduct thorough code reviews, advocate for automated testing and coding best practices, and leverage AI-assisted development tools to improve development speed and quality.
Work closely with a Senior Engineer at Tint, with opportunities to be mentored and grow your technical and customer-facing skills.

Benefits

Flexible Working. With team members working across time zones, we are outcome-focused and give our people the flexibility they need to do their best work. To support flexible working, we’ll give you a stipend to get your home office dialed in and we’ll also reimburse you for co-working space memberships.
Flexible Time Off. It's pretty simple: we don't control the days and hours that each of us works, so we're free to manage our time however we want to achieve the goals and deliverables we committed to. We have unlimited vacation time. Use it whenever you need to recharge!
Competitive Compensation. In addition to a competitive salary, you’ll receive equity as part of your offer. We’re all owners - when Tint succeeds, we all succeed! We also help you maximize your money by offering an FSA and a 401(k).
Comprehensive Healthcare. Tint covers 100% of employee (and dependent!) premiums for medical, vision and dental.
Company Retreats to Exciting Locations. We meet in person as a company twice a year to make sure we have time to connect in real life and get to have those conversations that are better done in person. These retreats are a mix of business and fun and we always choose a cool, central-ish location - think Barcelona, Playa del Carmen, Mallorca… Add on a few days of your flexible time off and you’ve almost got a free vacation somewhere cool!

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