Forward Deployed Engineer - Austin, TX

Trend Micro•Austin, TX

15d•Hybrid

About The Position

Trend Micro, a global cybersecurity leader, helps make the world safe for exchanging digital information across enterprises, governments, and consumers. Fueled by decades of security expertise, global threat research, and continuous innovation, Trend harnesses AI to protect organizations and individuals across clouds, networks, devices, and endpoints. The Trend Vision One™ enterprise cybersecurity platform accelerates proactive security outcomes by predicting and preventing threats across the entire digital estate and environments like AWS, Google, Microsoft, and NVIDIA. Proactive security starts here. TrendMicro.com Location: Based out of our Austin, TX office and requires in-office presence three days a week. Position Summary: Trend Micro is seeking highly skilled Senior Forward Deployed Engineers to join our dynamic team. In this role, you will lead the deployment, management, and optimization of our security solutions for strategic customers. You will partner closely with development, product, and customer success teams to drive seamless integration, customization, and ongoing support.

Requirements

Bachelor's degree in Computer Science, Engineering, or equivalent experience
6+ years of software engineering experience, with proven customer-facing deployments
Full-stack development proficiency (e.g., JavaScript/TypeScript with React; backend in Node.js, Python, Go, or Java)
Experience with cloud platforms such as AWS, Azure, or GCP
Knowledge of networking protocols and TCP/IP, including SSL, DNS, and DHCP
Familiarity with routing, addressing, and network services
Familiarity with Network security concepts
Hands‑on experience analyzing network traffic using tools such as Wireshark, tcpdump, or ethereal
Proficiency with AI-integrated IDEs (e.g., Claude Code, VS Code with Copilot)
Effectively prompt LLMs using efficient prompting techniques to accelerate boilerplate reduction, refactoring, and testing
Familiarity with the Model Context Protocol (MCP) for connecting LLMs to external data sources is a major plus
Willingness to travel for client engagements or project collaborations
Strong problem-solving skills and ability to mentor junior engineers

Nice To Haves

Advanced SQL/data modeling and containerization (Docker, Kubernetes)
CI/CD pipeline expertise (Jenkins, GitLab CI).
Experience leading cross-functional projects or technical consultations
Excellent stakeholder communication and teamwork in fast-paced environments

Responsibilities

Deeply analyze customer environments and challenges to architect and deliver tailored security solutions.
Lead on-site implementations, including code-level customizations and advanced configurations.
Orchestrate Trend Micro technologies into optimized, scalable solution stacks for maximum impact.
Rapidly prototype and deploy diverse solutions to address evolving customer needs.
Collaborate with engineering leads to refine deployment methodologies and contribute to product roadmaps.
Maintain expertise in emerging cybersecurity trends to pioneer innovative customer outcomes.

Benefits

Comprehensive medical, dental and vision insurance
Life insurance
Short & Long Term Disability
Pre-partum, maternity, parental and medical leave
Mental Health Wellness Program
Adoption Assistance
Wellness Incentive
Pet Insurance
401(k) with company match
Paid Time Off
14 Annual Holidays
Tuition Assistance
Employee Resource Groups
We offer competitive compensation with bonus opportunity tied to company performance, along with room to enhance your skills through ongoing learning and broad technological opportunities.
Achieving work-life balance is a priority, complemented by team activities, fostering an environment rooted in equity, inclusion, and collaboration, that is reflected in both our culture and our work.