Forward-Deployed Engineer

Stigg•New York, NY

62d•Hybrid

About The Position

At Stigg, we’re on a mission to reshape software monetization. In today's competitive SaaS world, a great product alone isn't enough- getting the right pricing model can make or break a business. But outdated, homegrown infrastructure often holds companies back from scaling effectively. We're here to change that. Founded by ex-New Relic engineers who’ve felt this pain first-hand, we’re building the first unified monetization platform for engineers. Our customers, like Miro, Webflow, PagerDuty, and AI21 Labs, use Stigg to launch monetization initiatives fast, with #NoEstimates. What we’re building isn’t just infrastructure; it’s mission-critical to our customers' success. That’s why quality, performance, and stability are at the heart of everything we do. Our roadmap is filled with big ideas and key details, and we need your help to turn them into action. We’re looking for a hands-on and customer-focused Forward-Deployed Engineer who thrives at the intersection of product, code, and customer. If you love combining engineering depth with hands-on impact, this role will excite you — you’ll work directly with leading SaaS companies, guiding them from sandbox to production and seeing your code ship live in days, not months. You’ll alternate between building integrations, solving open-ended problems, and shaping Stigg’s product based on real-world customer needs.

Requirements

3+ years in software engineering, ideally in a start-up or fast-paced environment.
Fluency across multiple stacks (Node.js, Java, Ruby, Python, TypeScript, React, etc.).
Experience with APIs, SDKs, auth flows, or billing/entitlement systems.
Strong understanding of cloud and distributed systems.
High empathy for customers.
Clear communicator who bridges technical and business teams.

Nice To Haves

Bonus: background in SaaS monetization, feature flags, or observability tools.

Responsibilities

Lead post-sales implementations from sandbox to production.
Partner directly with customers to architect solutions, unblock integrations, and accelerate time-to-value.
Collaborate with Technical Account Managers (TAMs) to ensure smooth onboarding, training, and long-term success after go-live.
Design and implement integrations using Stigg’s SDKs, APIs, webhooks, and usage models.
Build and maintain migration scripts, wrappers, and internal tooling to unblock go-lives.
Troubleshoot and debug complex customer issues, collaborating with R&D when needed.
Document integration patterns and best practices to scale future deployments.
Partner cross-functionally with Product, Engineering, and GTM teams to surface real-world feedback that shapes our roadmap.