Forward Deployed Agent Engineer

Giga•California, CA

11d•$140,000 - $300,000•Onsite

About The Position

We're seeking a Forward Deployed Agent Engineer to join our San Francisco team. You'll serve as the technical interface and project leader between Giga and our customers, building and deploying sophisticated AI-driven solutions at scale.

Requirements

Know the Stack : Understanding of React, Python, tool calls, APIs, etc.
Interpersonally Acumen : Able to solve problems in a people-centric manner, communicate effectively, and operate with a low ego. Must have experience in customer-facing roles.
Strong Background : Computer science degree or industry-equivalent experience and customer facing experience (e.g. consulting); 4+ years of total managerial experience.
Entrepreneurial : Preference for candidates with experience at successful startups - former founders are especially valued; ability to context switch constantly and rapidly; high bar for quality work.
Gritty : Capable of working long productive hours; very high attention to detail; can own a project end-to-end with limited or no guidance.
Experienced : 4+ years customer facing experience; 4+ years of hands-on engineering experience.

Responsibilities

Lead customer engagements from start to end : run discovery calls & demos, align business/technical stakeholders on milestones, oversee the deployment/maintenance of world class agents, and serve as the primary PoC who drives meetings and removes blockers.
Design & ship production-ready AI agents : work with large-scale data, write backend code, build integrations, and deploy to cloud infrastructure.
Own the full agent development life cycle : prototype quickly, set up CI/CD, monitor live usage, iterate to targets, and document best practices to speed up future projects.
Mentorship : Manage and mentor agent engineers to grow into project leaders, while maintaining an exceedingly high bar for excellence.
Debug live issues in real-time, unlock business opportunities, and help win, retain, and grow customers.
Close the feedback loop with product & platform : capture unmet needs, prototype new features, and collaborate with core teams to strengthen the platform for all customers.