Summer 2026 Foods Management Internship - Dollywood Theme Park - Seasonal

Dollywood Parks & Resorts•Pigeon Forge, TN

72d•Onsite

About The Position

At Dollywood Parks & Resorts, we create memories worth repeating. We do this every day across all properties, all located in the Great Smoky Mountains of East Tennessee. Ask anyone who has visited Dollywood Parks & Resorts and they will tell you this place is different. It's not a difference that you can touch or see - it's a difference you can feel. We are seeking College Program Participants who will embody the heart and soul of our mission of creating memories worth repeating while bringing families closer together and caring deeply about our brand. This person also brings a spirit of fun, authenticity, collaboration, creativity and genuine hospitality to the lives of our guests. We want to work alongside someone who acts as an extension of our mission, values, and culture. This individual is driven to create meaningful experiences for our hosts, guests, and community while ensuring the success and profitability of our unique offerings. We seek an individual who can bring the vision of the resorts to life. The right College Program Participant checklist will include equal parts curious learner, innovator, administrator, detail driver, mentor, and motivator. The intern will support the successful operation of a food service location, along with administrative duties within Dollywood Theme Park. In turn, the intern will satisfactorily complete individual program requirements to satisfy college/university credit and/or course study requirements if needed. The Dollywood Company will provide the intern: The opportunity to complete course credit for the term of the internship Practical experience within a fast-paced and ever-changing work environment Opportunity to apply theory with practice These responsibilities are to be conducted in a manner consistent with the mission and values of The Dollywood Company. Additionally, the ideal candidate will be able to display and live out Lead with Love qualities, strongly rooted in the Dollywood Company culture, by being patient, kind, trusting, unselfish, truthful, forgiving, dedicated, and accountable.

Requirements

Must be enrolled in a continuing education/college program
Must have basic computer skills and must be proficient with Microsoft Word, Excel, and PowerPoint
Valid driver's license and proof of personal liability insurance according to state law
Able to pass a drug screen and background check
Able to project Dollywood's image by being genuinely friendly and caring, and by taking pride in their work
Must be self-motivated and disciplined
Must be able to prioritize and complete work assignments on a timely basis
Must maintain strict confidentiality and judgment regarding privileged information
Must display and live out our Lead with Love principles by being: patient, kind, trusting, unselfish, truthful, forgiving, and dedicated
Must be willing to constantly improve
Must have a professional appearance with good personal hygiene
Must promote and support a "team" work environment by cooperating and helping co-workers
Must adapt to changes easily
Must tolerate a fast-paced, hectic environment
Must show appreciation to others
Must be sensitive to the needs of our Guests and feel empowered to take action to meet their needs within company guidelines
Must enjoy working with people of varied ages, experiences, and education levels
Must have a positive and enthusiastic attitude towards the job, tasks, coworkers, other hosts, and guests
Must have a professional demeanor, be mature, focused, and articulate
Must be willing to accept changes in work schedule and work assignments
Must be able to maintain required attendance
Must be self-motivated and able to deal with a fast-paced, stressful environment
Able to display and live out our Lead with Love principles by being: patient, kind, trusting, unselfish, truthful, forgiving, and dedicated
Able to maintain good personal hygiene
Able to get along with other employees to work out problems and resolve conflicts
Able to comprehend instructions and retain information
Able to maintain dependable work attendance and flexibility with assigned work schedules, including any required overtime, evenings, weekends, and holidays
Able to tolerate a fast-paced, hectic environment
Able to be flexible to handle frequent changes in priorities
Able to prioritize tasks and complete assignments on time
Able to work outdoors
Able to walk quickly, kneel, twist, reach, and bend
Must have depth perception and the ability to see near and far
Able to operate a fire extinguisher
Able to think clearly and react quickly and calmly to changing situations
Able to move about and react quickly in emergencies
Able to learn quickly and multitask
Able to tolerate all outdoor elements - wind, rain, high/low humidity, direct sun, temperatures from -40Ë F to 110Ë F
Able to tolerate noise
Able to tolerate heights
Able to climb steps and has good balance
Able to make sound decisions
Able to tolerate approved exposure levels of various chemicals found in cleaning solvents
Able to memorize written safety procedures
Able to perform reading, writing, and math skills necessary to: take messages, professionally communicate in writing contribute to written team communications add, subtract, multiply, divide, calculate, make change, and operate a register analyze statistical information
Able to remain alert and attentive
Able to operate a Point of Sale System
Able to perform other duties as assigned
Must be able to lift 30 pounds with or without a 2-person lift. 30+ pounds require a 2-person lift
Must take Start Fresh training, as well as implement all safety aspects of Start Fresh training
Must comply with all Health Dept., ServSafe, and Company regulations pertaining to Food Safety Handling Procedures

Responsibilities

Attend Leadership Development classes as available.
Attend weekly intern meetings to discuss jobs of the week and learn about the different functions of a theme park
Act as a quality assurance inspector for food, ensuring a high quality
Organize and develop a well-trained, efficient staff whereby, when promotions are available, qualified people are also available
Ensure preparation/food handling standards that ensure designated portion control
Know, understand, & enforce the use of the "Start Fresh" program when necessary
Be available/willing to work at different locations throughout The Dollywood Company
Responsible for labor management, including scheduling, time keeping, etc
Responsible for Period End P&L review
Assisting with creating and implementing improvements in guest excellence, profit contribution, and job satisfaction
Assisting with Cost Analysis to include Cost of Sales, product mix, and Spending Per Person
Shadow 800 (PIC) program
Execute special project benefiting the Foods area as determined by Management