Mont Belvieu- Deli- PT Food Services Spec

H-E-B, L.P.•Mont Belvieu, TX

1d•Onsite

About The Position

Central Market is a specialty grocery that started in Austin, Texas in 1994, and has grown to multiple locations across the state. It offers a sumptuous selection of food and drink, with hundreds of cheeses, thousands of wines, acres of produce, and aisles of experts. Central Market believes food unites families and communities, preserves cultures, and starts new traditions, serving as a place to exchange goods, services, and ideas for food enthusiasts. As a Food Service Specialist, you will provide a well-stocked, well-maintained department while delivering superior customer service. This role involves preparing, packaging, and merchandising fresh product daily, adhering to all department and food safety/sanitation standards. Specialization in a production area, such as a Tortilleria, may be required.

Requirements

1+ years Experience
Knowledge of computer systems and equipment (e.g., PC, symbol, scales, label machine)
Strong customer service skills
Communication and interpersonal skills
Reading and writing skills
Planning and organizing skills
HS Diploma or GED or equivalent
Completion of food safety and sanitation training, and training on equipment operation, cleaning, maintenance

Responsibilities

Proactively provide superior customer service.
Take orders from customers by telephone or in person.
Answer customer questions regarding products and assist with selections.
Work independently with minimal supervision.
Apply expertise / experience to prepare, package, and merchandise fresh product effectively; focus on inspecting for quality.
Slice, package, label, rotate, and cull products for poor quality.
Assist in technical areas as needed (e.g., more difficult set-up and clean-up; operation of Tortilleria).
Use advanced selling techniques and advanced product knowledge and experience to meet customer needs and build department sales.
Clean and sanitize display cases.
Operate and maintain all / more complex equipment properly.
Comply with H-E-B food safety and sanitation standards.
Comply with department / Store operating procedures.
Ensure service counter Customers are greeted and taken care of in a timely manner.
Manage Make Ready application (TMR) for e-Commerce orders throughout the day.
Use Fresh Production Planner; ensure all inventory processes are complete and product is prepared in the quantities called for on the planner.
Perform inventory management processes (MSI, PAW) as required.
Assist in training other Partners.
Ensure catering orders are prepared and ready in time for Customer pickup, if applicable.
Communicate product inventory concerns to the Lead or Manager.
Provide product demos and product education to Customers.
Ensure all sanitation and maintenance tasks for Deli slicers are followed.