Food Service Training and Compliance Coordinator

Stanford Health Care • Pleasanton, CA

12d • $35 - $45

About The Position

The Project Coordinator for Food and Nutrition Services plays a critical role in ensuring the effective delivery of high-quality food service in a hospital environment. This position is responsible for supporting training, quality assurance, compliance, and process improvement initiatives across the department. The coordinator works closely with management and frontline staff to implement best practices, ensure adherence to standards, and improve both patient and staff experiences. This role ensures that food service operations are aligned with clinical expectations, regulatory compliance, and organizational values such as patient-centered care, safety, and operational efficiency.

Requirements

• High School Diploma or GED
• 2+ years to 3 years of food service experience Required
• 2+ years to 3 years of experience in a healthcare environment or a similar role Required
• Ability to work positively with all patients, families, visitors and co-workers
• Possess excellent verbal and written communication skills
• Proficient in Microsoft Suite
• Comfortable speaking in front of groups of people
• Knowledgeable of safe food handling, food storage, and kitchen sanitation practices
• Knowledge of basic food preparation practices use of kitchen equipment
• Basic math skills associated with cash handling and recipe compliance
• Ability to speak, read, write, and understand English
• Ability to establish and maintain respectful relationships with a diverse population
• Maintain a flexible schedule

Responsibilities

• Monitor and train kitchen staff during onboarding, on new or revised processes and annual competencies, ensuring compliance with department policies and procedures and hospital policies
• Update training material and other department documents as needed
• Educate staff on C-I-Care standards and appropriate patient interaction and communication
• Perform service recovery and patient rounding
• Collaborate with department leadership to create educational presentations and reports for internal committees and workgroups
• Conduct regular audits to ensure staff compliance with departmental protocols
• Actively seek opportunities to improve patient safety and satisfaction
• Employee must perform all duties and responsibilities in accordance with the C-I-CARE Standards of the Hospital.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees