Food Service Project Manager - Corporate

Trinity Services Group

4h•Onsite

About The Position

TKC Holdings, Inc.—comprised of Trinity Services Group, Keefe Group, and Courtesy Products - is a mid market respected leader in the corrections and hospitality industries for more than 40 years. With thousands of team members across the country, we continue a tradition of innovation, integrity, and success. TKC is committed to delivering excellent products and services, exceeding customer expectations, and empowering the career development of every team member. We are proud to be a military and veteran-friendly employer. Project Managers report directly to the Vice President of Operations and play a pivotal role on the Deployment Team, responsible for opening new facilities across assigned region. This position ensures that each new location launches in full alignment with company standards for quality, cleanliness, and food service excellence. Beyond new openings, TSG Project Managers support ongoing Food Service operations by promoting operational excellence, maintaining brand standards, and providing interim leadership in locations with vacant management roles. Expertise in staging, production evaluation, standardization, and inventory management (including FIFO practices) is essential. The Project Manager will also lead training and retraining efforts nationwide to reinforce company standards and drive continuous improvement.

Requirements

High School diploma/GED plus equivalent experience required.
Ability to read, analyze and interpret technical reports and journals, and financial reports.
Ability to work with mathematical concepts such as menu management, COG analysis, weekly operating reports, financial statements, etc. Ability to apply said concepts to practical situations.
Proficiency in all Microsoft Office applications is required.
NetMenu/Cbord Proficiency.
Master Trinity Operational Vision and Standards.

Nice To Haves

Bachelor’s Degree preferred
At least five (5) years’ of Corrections experience in a large scale food service operation is preferred.
Previous multi-unit supervisory experience is preferred.
Experience with purchasing, inventory, ordering, receiving and cost control is desired.

Responsibilities

Lead and coordinate the opening of new facilities across regions, ensuring alignment with company standards.
Conduct Operational Performance Assessments (OPAs) to evaluate compliance and identify areas for improvement.
Provide interim leadership and operational oversight in locations with vacant management positions.
Develop and implement corrective action plans for under-performing units.
Collaborate with cross-functional teams (HR, Training, Supply Chain, etc.) to ensure seamless deployment execution.
Train and retrain teams on staging, production, inventory management (FIFO), and standard operating procedures.
Troubleshoot operational challenges and support turnaround efforts in troubled accounts.
Monitor and evaluate standardization efforts across locations to ensure consistency.
Maintain a proactive approach to problem-solving and continuous improvement.
Highly experienced professional who uses broad expertise, knowledge, and skills to resolve complex issues; contributes to the development of company objectives and principles and to achieve goals in creative and effective ways.
Focus is on operational, tactical, and strategic activities for the team.
Assists with the development of strategic planning for team.
Provides technical leadership to project teams and/or leads project teams within area/department.
Plans and manages project activities within project plan and/or provides input into the tasks in the project plan.
Works on medium to large, complex initiatives with interdependencies where analysis of situations or data requires an in-depth evaluation of variable factors and proactive risk management.
May determine scope of work assignments.
Prepares and delivers informal and formal presentations to own team, department, other IT teams, and business partners.
Pro-actively seeks training and developmental activities related to the industry and recommends for self and others.
Assists others with identifying career development opportunities and develops training plans for team members.
Provides escalation assistance; recommends potential solutions to issues; follows established escalation procedures; resolves moderately complex issues.
Ensures compliance and upholds the standards, processes, and procedures.
Defines, develops, communicates, and implements standards, processes, and procedures for the team. Also assists with defining departmental standards, processes, and procedures.
Establishes key performance metrics for the team and monitors to ensure compliance of established standards, processes, and procedures. Assists in the development of department metrics.
Acts independently to determine methods and procedures on new or special assignments.
Provides guidance and direction to professional individual contributors and/or skilled support individual contributors.
Acts as adviser to department and may become actively involved, as required, to meet schedules and resolve problems.
In some instances may be responsible for a functional area and not have any subordinate employees.
Creates formal networks involving coordination among groups.
Interacts daily with subordinate and functional peer groups.
Interaction normally requires the ability to gain consensus and cooperation of others from multiple areas/departments.
Collaborates and partners with subordinates and/or functional peer groups. Collaboration may involve presentation and exchange of information.
May assist in managing outside vendor relationships.
Informally and formally coaches and mentors less senior team members individually or as a group.
Plans, directs, coordinates, and monitors activities of project teams involved in the analysis, design, development, and implementation of IT initiatives.
Follows and promotes established project management methodologies, standards, processes and procedures; recommends modifications to enhance outcomes.
Collaborates with others to define project scope and objectives; develops project work plans, project charters, baselines, and tracking documents; controls project scope and budget; modifies work plans to reflect approved scope changes.
Identifies required skills and resource requirements for project team; identifies and requests resources and determines time requirements; identifies and coordinates task-level dependencies.
Manages and tracks change requests.
Anticipates and identifies project issues and risks; recommends solutions; works with senior management to implement solutions.
Enforces conformance to quality standards, processes and procedures; conducts quality assurance audits and develops reports.
Creates status reports for project sponsors and IT end-users that include key indicators of project progress, risk, and success.
Creates ongoing and ad-hoc reports for IT and business management that include accomplishments, issues, and trends.
Conducts interim and post-project reviews; assesses the need for and recommends improvements for future projects.
Conducts weekly project issues/status meetings; documents and distributes results.
Manages the integration of vendor tasks including tracking and reviewing vendor deliverables.
Performs task automation and implements process improvements; recommends enhancements that result in increased quality and service.
Maintains established service level agreements to manage customer expectations and quality standards; identifies opportunities for improvement.
Other duties as determined by the needs of the business.

Benefits

Medical w/prescription coverage
Benefit Credit received when enrolled in a TKC medical plan, to help offset your benefit costs. Benefit Credit of $750 annually, will be divided evenly among your paychecks throughout the Plan Year.
Dental
Vision
Basic Life and Basic Accidental Death and Dismemberment Insurance
Short Term Disability
Long Term Disability
Voluntary benefits that can be selected to create the right package for you
Paid Time Off
Company Match for the 401(k) Retirement Savings Plan