Project Manager Maintenance Food Service

Global Partners LP • Waltham, MA

1d

About The Position

The Project Manager Maintenance Food Service will be a critical part of the Maintenance and Facilities Team, reporting to the VP of Facilities Maintenance and Services. In this role, you will be responsible for the resolution of all maintenance and repair issues with food service equipment including refrigeration systems in our retail sites as well as other projects associated with food and beverage equipment. You will be responsible for organizing, implementing, and managing vendors related to this equipment ensure operational efficiencies. Responsibilities include oversight and budgeting of active facility projects, vendor management as well as tracking of warranties on new equipment. At Global Partners, business starts with people. Since 1933, we’ve believed in taking care of our customers, our guests, our communities, and each other—and that belief continues to guide us. The Global Spirit is how we work to fuel that long term commitment to success. As a Fortune 500 company with 90+ years of experience, we’re proud to fuel communities—responsibly and sustainably. We show up every day with grit, passion, and purpose—anticipating needs, building lasting relationships, and creating shared value.

Requirements

• Self-motivated, hardworking professional with a positive, team-oriented attitude
• Strong organizational skills with the ability to multitask and manage projects independently
• Detail-oriented, proficiency for accuracy, and dependable
• Proficient in Microsoft Word, Excel, and PowerPoint
• Excellent written and verbal communication skills
• Ability to work effectively under tight deadlines with a sense of urgency
• Familiarity with work orders, prioritization, and scheduling
• Valid Driver’s License

Nice To Haves

• Bachelor's Degree preferred

Responsibilities

• Prepare detailed reports for store operations to track, update, and inform regarding repairs, maintenance of all food and beverage equipment within the sites
• Build and maintain relationships with contractors
• Create budgets, schedules, and projects for facility maintenance
• Create a tracking system for new equipment to ensure warranty versus repair tickets in our VIXXO system
• Work with the facility maintenance team to determine tasks to assume
• Establish, maintain, and execute the comprehensive preventative maintenance schedule for all food equipment to include ice machines and refrigeration for our food service displays
• Develop and post appropriate maintenance performance metrics and maintain or improve performance within approved limits
• Assist in day-to-day maintenance tasks
• Ensure contractor and vendors meet all OSHA and other regulatory requirements related to maintenance
• Assist with acquisition projects
• Prepare and manage annual budget
• Actively find departmental cost saving opportunities
• Other project management duties as assigned
• Required to be on-call and manage on a 24/7 basis
• Manage reactive and preventative maintenance requests for Food Service and Refrigeration equipment, in and out of Vixxo, Service Channel and Free flow.
• Monitor Vixxo, Service Channel, Free flow service requests as they come in for errors, proper vendor dispatch.
• Dispatch service contractors to reactive service requests, setting priority level accordingly.
• Follow up on ETA for return service, parts and update to communicate to the Food service and Operations teams.
• Work with food service, beverage, and operations teams to coordinate repairs/replacement of equipment.
• Support operations and food service to source temporary equipment to have in place while waiting on reactive service response.
• Source quotes and present to operational leadership for their approval on all end-of-life replacement equipment.
• Coordinate with contractors for small electrical and plumbing projects needed for all food service and refrigeration equipment.
• Provide support and coordination, moving equipment from storage to sites and between sites with logistics contractors.
• Manage projects including the installation of walk-in freezer/Honey dew commissary project, Subway refresh projects and Coffee bar installs as requested by food service, Beverage and commissary categories.
• Build projects in Oracle and DocuSign for replacement and repairs made when needed following company guidelines.
• Work with accounting to have equipment capitalized correctly when applicable.
• Support food safety in the field by placing service requests as they find issues that need addressing during their inspections.
• Meet with Vixxo to discuss what needs prioritizing, correction, and anything necessary to expedite the repair/replace process on all refrigeration and food service equipment.
• Work with our preferred vendors outside of Vixxo when possible, to circumvent the delays and upcharges surrounding high profile and costly Refrigeration and food service projects.
• Coach operations and food service teams on best practices entering Vixxo, Service Channel and Freeflow Service requests.
• Work with accounting to onboard new vendors into our EFT system.
• Compare quotes for reactive services on refrigeration and food service equipment to ensure they are valid and warranted.

Benefits

• Coins! We offer competitive salaries and opportunities for growth.
• We have an amazing Talent Development Team who create trainings for growth and job development.
• Health & Wellness - Medical, Dental, Visions and Life Insurance. Along with additional wellness support.
• The Road Ahead – We offer 401k and a match component!
• Professional Development - We provide tuition reimbursement; this benefit is offered after 6 months of service.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 501-1,000 employees