Food Service Manager

HOP Shops Convenience Stores • Maineville, OH

4d

About The Position

Our primary focus is to create a great customer experience through exceptional service. As a Food Service Manager, you will need to be skilled in food management, stocking products, and maintaining a clean, safe retail environment. This position requires good communication and cash-handling skills and good personal grooming habits. Physical requirements include standing up to 8 hours during a shift. Responsible for managing food service operations, policies, and procedures and meets federal and state requirements. Oversee the day-to-day operations and prepare food. Plan for and purchase food. Ensure food in storage meets adequate freshness. Ensure program follows proper sanitation procedures. Ensure safety standards are maintained while food is being cooked. Prepare and serve the food. Respond to customer preferences and complaints. Set prices for each product, prices are approved through Director of Store Operations. Purchase and maintain equipment, including refrigerators, stoves, and microwaves. Keep records of supplies and purchases. Maintain the food service area. Do dishes daily. Garbage emptied by end of shift. Counters cleaned and organized. Help CSA’s with the coffee/fountain area. This position also requires the Food Service Manager to open the store, cook and prepare, and work at the register until a Customer Service Associate comes on duty to take over. Also required to opens the second register if need be, to assist the Customer Service Associate on duty.

Requirements

• Good communication skills
• Cash-handling skills
• Good personal grooming habits
• Physical requirements include standing up to 8 hours during a shift

Responsibilities

• Food management
• Stocking products
• Maintaining a clean, safe retail environment
• Managing food service operations, policies, and procedures
• Meeting federal and state requirements
• Overseeing the day-to-day operations
• Preparing food
• Planning for and purchasing food
• Ensuring food in storage meets adequate freshness
• Ensuring program follows proper sanitation procedures
• Ensuring safety standards are maintained while food is being cooked
• Preparing and serving the food
• Responding to customer preferences and complaints
• Setting prices for each product (prices approved through Director of Store Operations)
• Purchasing and maintaining equipment, including refrigerators, stoves, and microwaves
• Keeping records of supplies and purchases
• Maintaining the food service area
• Doing dishes daily
• Emptying garbage by end of shift
• Cleaning and organizing counters
• Helping CSA’s with the coffee/fountain area
• Opening the store
• Cooking and preparing
• Working at the register until a Customer Service Associate comes on duty
• Opening the second register if need be, to assist the Customer Service Associate on duty

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed