Food Service Manager 2

Sodexo Careers•Hershey, PA

16h

About The Position

Sodexo is seeking a passionate and driven Food Service Manager 2 to join our team at Penn State Health – Milton S. Hershey Medical Center (HMC) , a prestigious 628-bed academic medical center and the flagship of the Penn State Health System. HMC is central Pennsylvania’s only locally based academic medical center, a Magnet-designated hospital since 2007, and the only medical facility in Pennsylvania accredited as a Level 1 Trauma Center for both children and adults. The campus also includes Penn State Health Children’s Hospital, Penn State Cancer Institute, and Penn State College of Medicine. Why Join Sodexo at Hershey Medical Center? Work at a nationally recognized academic medical center Be part of an innovative pilot program for patient service development Partner with a leadership team focused on inclusion and excellence Make a direct impact on the patient experience in a complex healthcare environment If you have a passion for serving others and experience managing high-volume food service operations and large teams — we encourage you to apply.

Requirements

Food service management experience in a high-volume environment
Strong frontline leadership and team development skills
Ability to manage large patient meal operations with attention to quality and service
Ability to work a flexible schedule (typically 5:00 a.m. or 7:00 a.m. start)
Passion for delivering compassionate, patient-focused service
Minimum Education Requirement - High School Diploma or GED or Equivalent
Minimum Management Experience - 1 year

Nice To Haves

Experience working in a union environment preferred
Healthcare experience preferred, but not required
Strong communication and relationship-building skills

Responsibilities

Oversee daily patient meal service operations across patient care units
Lead implementation and execution of HealthTouch platform and Experiencia initiatives
Support bedside ordering model and traditional patient meal delivery systems
Direct tray line operations serving approximately 300 patient meals per service
Manage and support a team of approximately 25 frontline employees
Supervise scheduling, delegation, and daily workflow to meet service standards
Conduct gold check audits and prepare performance reports
Establish operating standards and implement continuous quality improvements
Build strong relationships with hospital leadership and key clinical partners
Ensure compliance with Sodexo standards, food safety, and regulatory guidelines
Support inclusion initiatives and foster a collaborative client partnership