Food Service Lead

LIVING DESERT DBA THE LIVING DESERT • Palm Desert, CA

3d

About The Position

Position Title: Food Service Lead
Reports to: Food Service Supervisor(s) and Food Service Operations Manager(s)

Requirements

• Strong interpersonal and communication skills.
• Exceptional problem solving/decision making skills combined with the ability to be organized.
• Demonstrates the ability to remain flexible in a fast-paced environment.
• An ideal candidate is a team player, personable, professional, upbeat and energetic, and takes initiative.
• Physical ability to stand for extended periods and to move and handle boxes (10-35lbs) as necessary for operation, which entails lifting, and perform all functions as set forth above.
• Ability to work varied hours/days, including nights, weekends and holidays, as needed.
• 1 year food service experience preferred.
• All education backgrounds are eligible.

Responsibilities

• Customer Service to ensure a memorable experience for every guest and client.
• Ensure location is adequately stocked, prepped, and staffed for daily operation, working with direct reports to fill as necessary.
• Assist supervisors with tasks to ensure restaurants and other food locations run smoothly.
• Supports restaurant prep (FOH and line) for daily operation.
• Meets daily quick service, food service, safety and quality, availability, merchandising and guest service standards.
• Participates in safety logs including food temperatures, rotation and waste as necessary.
• Ensures proper uniform, hygiene, handwashing and glove use with self.
• Maintains a safe work environment by abiding by all rules.
• Follows through daily prep and items lists, as assigned.
• Actively helps to support operation in assigned role, supporting holes as necessary.
• Actively and efficiently responds to guest and client feedback, with a report to the supervisor to ensure that any potential complaints are mitigated against further occurrence.
• Communicates up to the Restaurant Supervisor and/or Food Operations Manager in regard to any issues seen with daily service or quality.
• Remains knowledgeable of all menu items, prices and specials for sharing with guests.
• Perform other tasks as deemed necessary.
• Maintains a clean, safe and organized work environment.
• Uphold and demonstrate a complete understanding of company policies and procedures.
• Responsibly geared towards presenting a clean and welcome experience for guests through upholding sanitation requirements.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 251-500 employees