Food Runner/Busser - PT | Little Katana

Omni Hotels & Resorts•Dallas, TX

19h•Onsite

About The Position

The Omni Dallas Hotel, recently named one of the Top 5 City Hotels in Texas by Travel + Leisure’s 2025 World’s Best Awards, is part of the #1 ranked hotel brand for Guest Satisfaction by J.D. Power. Located in downtown Dallas, it features 1,001 rooms and suites, the Mokara Spa, and eight distinctive dining experiences. The hotel's philosophy, The Power of One, empowers team members to enhance the guest experience. This role is responsible for upholding the highest service standards by ensuring efficient food delivery, maintaining tables, and keeping the dining room clean. The position supports front-of-house service and guest satisfaction through prompt, professional, and attentive service.

Requirements

Previous experience in a food runner or busser role, preferably in a high-volume environment
Strong customer service and communication skills
Ability to work in a fast-paced environment and multitask effectively
Must be able to work flexible hours, including nights, weekends, and holidays
Must be able to stand and walk for extended periods and lift moderate weight
Must have or obtain valid Food Handler’s and TABC certifications upon hire
Ability to work well within a team and maintain a positive attitude

Nice To Haves

Knowledge of food safety, guest service standards, and basic food allergies is a plus

Responsibilities

Provide outstanding, friendly, and professional service to all guests to ensure an exceptional dining experience
Deliver food and beverages accurately and in a timely manner using table and seat numbers
Communicate effectively with guests, servers, and kitchen staff
Maintain full knowledge of the menu, including the ability to explain dishes when serving
Bus and reset tables quickly with clean linens, china, silverware, and glassware
Assist servers by refilling beverages and attending to guest needs
Set up and break down dining areas, side stations, and service areas
Stock supplies, maintain ice levels, and ensure stations are fully prepared
Ensure all food handling and sanitation standards are followed, including proper use of gloves
Clean and maintain service equipment, trays, dishware, and beverage stations
Inspect and maintain cleanliness and presentation of assigned stations and dining areas
Transport food from the kitchen to dining areas and ensure expo items are properly handled
Assist with receiving and storing deliveries as needed
Maintain knowledge of restaurant operations and resort property (if applicable)
Follow attendance, punctuality, grooming, and uniform standards
Complete all assigned side work before clocking out
Attend required meetings and training sessions
Perform additional duties as assigned by management