Support Staff - Double Cut
About The Position
At Kalahari Resorts & Conventions, we don’t just create vacations—we craft unforgettable experiences. Home to America’s Largest Indoor Waterparks, our African-inspired resorts offer world-class dining, luxurious spas, thrilling entertainment, and cutting-edge convention centers that redefine hospitality. But we’re more than a resort. As a family-owned company, our Promise is simple: Lead with Love. This means caring deeply for our guests, associates, and communities—treating people like family, giving back generously, and creating spaces where everyone feels valued. Through our partnership with charity: water, we’re also committed to bringing clean water to one million people in Africa. This position is for our Double Cut - Steakhouse Kalahari Resorts & Conventions is seeking a Food Runner, Busser and/or Host/ess. In this role, you will be expected to work with the front-of-house team and the kitchen team to ensure that all guests are taken care of. As part of our leadership team, you’ll embody our Promise to Lead with Love—guiding, supporting, and inspiring associates while delivering extraordinary guest experiences. You’ll provide friendly, responsive service to create a beyond expectation dining experience for all guests
Requirements
- General food and beverage knowledge involving at least 1 year of front-of-the-house operations is preferred
- A leadership style rooted in collaboration, respect, and service to others.
- Must be able to frequently communicate and develop rapport with guests and associates and have a working relationship with the resort management team
Responsibilities
- Oversee daily operations of delivering food orders from the kitchen to the guests in an accurate and quick manner
- Answer questions about food, beverage, restaurant functions, services, and resort services and activities
- Take food and beverage orders from guests, enter orders in the point-of-sale system which relays orders to the kitchen and bar
- Delivery food and beverage orders from kitchen and bar with appropriate service trays to guests in a timely manner
- Monitor and observe guests dining experience. Ensure guests are satisfied with the food, beverage, and service. Respond promptly and courteously to their needs and requests
Benefits
- Career growth opportunities with promotion from within
- 401(k) matching, paid time off, and holiday compensation
- Health, dental, and vision coverage for full-time associates
- Employee appreciation events, discounts, and perks at all resorts
- Education assistance programs to help advance your career
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
