Food Operations Manager 2- Catering & Events

Sodexo•Somerville, MA

About The Position

Food Operations Manager 2 – Catering & Event Experience Leader Sodexo Corporate Services | Mass General Brigham Headquarters – Somerville, MA Sodexo Corporate Services is seeking a highly motivated and creative Food Operations Manager 2 to lead the catering and event hospitality program at the prestigious Mass General Brigham Headquarters in Somerville, MA. This is an exciting opportunity for an energetic, client‑focused professional who brings both operational excellence and a passion for modern, trend‑forward catering experiences. Why This Role Stands Out You’ll have the opportunity to shape and grow a flagship catering program within a premier corporate environment. This position offers: A platform for creativity and innovation A supportive team and strong partnership with culinary leadership High visibility with clients and stakeholders The chance to elevate the hospitality experience for a world‑class organization Incentives M-F 6am to 4pm with some evenings, very rare weekends What You'll Do What You’ll Lead As the Food Operations Manager 2, you will be the primary catering manager and the key driver of service excellence for meetings, events, and executive‑level hospitality. Your responsibilities include: Overseeing all day‑to‑day catering operations, from planning to execution Managing special events, including logistics, detailing, timelines, and customer communication Serving as the main point of contact for clients—building relationships, understanding needs, and ensuring flawless service Leading event set‑up and breakdown to ensure high operational standards and a professional presentation Collaborating closely with the Executive Chef on menu creation, customization, and innovative culinary presentations Managing ordering, inventory, and catering‑related administrative tasks Bringing fresh, contemporary ideas to elevate the guest experience Demonstrating strong knowledge of conference center catering and high‑volume event planning Supervising a team of 2 catering attendants, plus temporary staff as needed What We Offer Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include: Medical, Dental, Vision Care and Wellness Programs 401(k) Plan with Matching Contributions Paid Time Off and Company Holidays Career Growth Opportunities and Tuition Reimbursement More extensive information is provided to new employees upon hire. What You Bring This role is a great fit if you are: A creative thinker who is passionate about delivering memorable, modern catering experiences A polished communicator with strong client‑facing skills Highly organized and detail‑oriented—able to manage multiple events and deadlines Experienced in conference center catering or corporate event management A natural leader who coaches, motivates, and builds a strong hospitality culture Able to balance hands‑on operational work with planning and administrative responsibilities Excited to collaborate with culinary leaders and bring forward new concepts and ideas Who We Are At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide. Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.

Requirements

Minimum Education Requirement - Associate's Degree or equivalent experience
Minimum Management Experience - 2 years
Minimum Functional Experience - 2 years work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc.

Nice To Haves

A creative thinker who is passionate about delivering memorable, modern catering experiences
A polished communicator with strong client‑facing skills
Highly organized and detail‑oriented—able to manage multiple events and deadlines
Experienced in conference center catering or corporate event management
A natural leader who coaches, motivates, and builds a strong hospitality culture
Able to balance hands‑on operational work with planning and administrative responsibilities
Excited to collaborate with culinary leaders and bring forward new concepts and ideas

Responsibilities

Overseeing all day‑to‑day catering operations, from planning to execution
Managing special events, including logistics, detailing, timelines, and customer communication
Serving as the main point of contact for clients—building relationships, understanding needs, and ensuring flawless service
Leading event set‑up and breakdown to ensure high operational standards and a professional presentation
Collaborating closely with the Executive Chef on menu creation, customization, and innovative culinary presentations
Managing ordering, inventory, and catering‑related administrative tasks
Bringing fresh, contemporary ideas to elevate the guest experience
Demonstrating strong knowledge of conference center catering and high‑volume event planning
Supervising a team of 2 catering attendants, plus temporary staff as needed