Food Operations Manager 1

Sodexo•Town of Brighton, NY

About The Position

Let your passion for people be the driver of your success at Sodexo! Sodexo Campus Segment is seeking a hands-on Food Operations Manager 1 to support our dining services team at Paul Smith's College located in Paul Smiths, NY. This vibrant, smaller campus dining account serves approximately 500 student boarders and offers resident dining, retail, conferencing, and catering services. Paul Smith’s College is a private, four-year institution with approximately 750 students in undergraduate and graduate programs. Known as the “College of the Adirondacks,” it is the only baccalaureate-granting institution located within the six-million-acre, world-famous, “forever-wild” Adirondacks in New York’s North Country. Reporting to the General Manager, the Food Operations Manager will help oversee a dedicated and talented team, playing a key role in delivering exceptional service, operational excellence, and a strong culinary guest experience. The ideal candidate will lead front-of-house operations while partnering closely with the culinary team, driving service standards, supporting staff development, maintaining Sodexo programs and systems, and fostering strong client relationships to ensure a high-quality campus dining experience.

Requirements

Experience in both front-of-house and back-of-house food operations.
Background in catering coordination and execution.
Strong leadership, communication, and team-building skills.
A passion for service excellence and elevating the guest experience.
Ability to manage multiple priorities in a dynamic environment.
Commitment to upholding Sodexo standards and values.
Minimum Education Requirement - Associate's Degree or equivalent experience
Minimum Management Experience - 2 years
Minimum Functional Experience – 1 year work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc.

Responsibilities

Oversee daily front-of-house operations, including multiple dining rooms, catering services, and a campus bistro.
Mentor and support staff to deliver exceptional guest service across all dining platforms.
Assist in achieving company and client financial targets through effective planning and execution.
Build and maintain strong client and customer relationships to ensure high satisfaction.
Contribute to strategic planning to improve service offerings and operational efficiency.
Foster a positive, team-centered work environment.
Ensure all Sodexo policies, standards, and safety expectations are consistently met.