Food Operations Manager 1

Sodexo•Springfield, MA

About The Position

Sodexo is seeking an Operations Manager 1 for Springfield City Schools in Springfield, MA. This hands‑on leadership role supports and oversees multi‑site food service operations across 4–6 school locations, with responsibility for approximately 15–25 frontline employees. The Operations Manager 1 serves as a visible people leader, ensuring daily operational execution, food safety compliance, and consistency in service standards. Success in this role requires a confident, organized leader who can support and coach site teams, monitor operational basics, review key performance indicators, and maintain positive working relationships. At Sodexo, we deliver food, nutrition, environmental and facilities management solutions to partnered K-12 schools. Joining us at one of our school sites means fostering healthy learning environments and positively influencing the students’ well-being and performance.

Requirements

have a work history demonstrating strong employee engagement leadership skills, as well as previous supervisory experience and the ability to work collaboratively
have culinary production experience and a strong background in safety and sanitation compliance
can manage multiple priorities, demonstrate professional communication skills, and a passion for a high level of customer service
prioritize tasks and exhibit flexibility to take on additional responsibilities as needed
Servsafe and a valid DL are required
Minimum Education Requirement - Associate's Degree or equivalent experience
Minimum Management Experience - 2 years
Minimum Functional Experience – 1 year work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc.

Responsibilities

have oversight of day-to-day operations while delivering high-quality food service
achieve company and client financial targets and goals
develop and maintain client and customer relationships
develop strategic plans
create a positive environment
ensure Sodexo standards are met