This position is to ensures the quality of product and services provided by the company. Main responsibilities are working with the QA Manager and the quality staff on key programs such as third party audits, regulatory audits, customer audits, departmental goals and objectives (KPI’s), keeps current with quality assurance projects and key performance indicators, ensures continuity of key programs, and acts as a liaison between quality, operations and corporate management in the absence of the Quality Manager. Duties and Responsibilities : Ensures the quality of product and services by testing product, performing audits of product lines, placing defective products on hold and taking corrective action. Supervise and coordinate the activities of the quality assurance team to ensure compliance with company and regulatory standards. Develop, implement, and maintain quality control procedures and protocols to ensure product integrity and safety. Conduct regular inspections and audits of production processes, equipment, and facilities to identify and address any quality or safety concerns. Monitor and analyze production data to identify trends and areas for improvement in quality and efficiency. Investigate customer complaints and internal quality issues and implement corrective and preventive actions as needed. Manage and assist with department projects to completion. Train and mentor quality assurance staff on quality control procedures, best practices, and regulatory requirements. Collaborate with production, engineering, and other departments to implement quality improvement initiatives and resolve quality-related issues. Maintain accurate documentation and records related to quality control activities, including inspection reports, test results, and corrective actions. Ensure compliance with all relevant food safety regulations and standards, including HACCP, GMP, and SQF. Keeps current with key quality assurance programs and department operation by working closely with the Quality manager. Performs other duties including but not limited to handling customer complaints, communicating holds and discrepancies with supervisors and other departments; completing various reports by maintaining bill of materials, the corporate specification system, maintaining hold logs, completing weekly and monthly reports as assigned by the QA Manager May participate in the execution of the company’s sanitation program. Flexibility to work non-standard hours as needed, including evenings, weekends, and holidays. Performs all other duties as assigned.
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Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees