Food Expeditor

Hotel Mission de Oro•Santa Nella Village, CA

2d•$17

About The Position

A Food Expeditor ensures the smooth and timely flow of orders from the servers to the kitchen, checks dishes for accuracy and presentation, assists in final dish preparation, maintains fast service, handles customer complaints, and upholds quality and sanitation standards. The primary responsibility of a restaurant expeditor is to ensure that orders get to their table as quickly and accurately as possible. The expeditor passes customer orders to the kitchen staff; once they are ready, then inspect the dish to confirm that it complies with restaurant food quality standards. Open for job rotation of Server Assistant, Food Expeditor, and Buffet line Open to cross training Maintain a neat, organized front-of-house environment Adhere to the sanitation process and procedures Assist with opening/closing tasks and side work as needed Learn the restaurant menu Work with restaurant colleagues to create a positive dining experience for guests Clear and sanitize all dirty tables after guest leave Alert servers to guests in need of attention Expeditors make sure the orders are being cooked in a timely fashion, so that all orders for a table are ready at the same time and make sure that once the food is cooked, servers run food to the table while it's warm and ready

Requirements

Ability to lift, push and pull required load (usually about 30lbs.)
Knowledge of Point of Sales System
Demonstrate customer-service skills
Understanding of restaurant etiquette
Excellent communication skills
Strong organizational skills with ability to monitor the entire dining area
Attention to detail
Customer focus
Reliability
Listening Skills
Adaptability
Planning and Organizing
Teamwork
High energy level
Integrity including honesty and high ethical standards
Attention to detail
High work standards including the ability to meet performance standards without supervision
Colleagues must be able to work flexible work schedules as needed; including nights and weekends; and Holidays
Colleagues must be able to rotate shifts as needed.
Colleagues must be able to be on their feet for 8-12 hours during their shift.
Colleagues must be trained and practice Mission Focused Self-Management of their mission
California food handlers’ certificate

Responsibilities

Ensures the smooth and timely flow of orders from the servers to the kitchen
Checks dishes for accuracy and presentation
Assists in final dish preparation
Maintains fast service
Handles customer complaints
Upholds quality and sanitation standards
Passes customer orders to the kitchen staff
Inspect the dish to confirm that it complies with restaurant food quality standards
Maintain a neat, organized front-of-house environment
Adhere to the sanitation process and procedures
Assist with opening/closing tasks and side work as needed
Learn the restaurant menu
Work with restaurant colleagues to create a positive dining experience for guests
Clear and sanitize all dirty tables after guest leave
Alert servers to guests in need of attention
Make sure the orders are being cooked in a timely fashion, so that all orders for a table are ready at the same time
Make sure that once the food is cooked, servers run food to the table while it's warm and ready