Food Donor Relations Coordinator-CANTON

Akron-Canton Regional Foodbank • Canton, OH

20d • $45,000 - $47,000

About The Position

The Akron-Canton Regional Foodbank offers a diverse workplace with professionals that work together to fulfill our mission in the fight to end hunger. We are seeking individuals who share and believe in our core values – compassion, collaboration, service, integrity, inclusion and innovation. The Food Donor Relations Coordinator is responsible for maintaining relationships with existing food donors throughout the eight-county service territory in Northeast Ohio, and building new partnerships with local, independent smaller grocery retailers. The Coordinator will play a vital role in sustaining, growing, and managing the prepared food rescue program and the Agency Direct Pickup Program (ADP). This position can have a portfolio of up to 180 food donors serving as the liaison for the Akron-Canton Regional Foodbank and will work in concert with the Food Acquisition Team and the Fund Development Team to focus on the potential of donor stewardship and the major partner program, with particular emphasis placed on maximizing donations and diversifying all food streams to achieve organizational strategic goal achievement. The Food Donor Relations Coordinator will report to the Food Acquisition Executive and be based out of Canton. This position requires a high degree of integrity, leadership, and urgency in all related matters; ensures operational efficiency and productivity and maintains the Akron-Canton Regional Foodbank standards and core values. Salary range: $45,000-$47,000 based on experience.

Requirements

• Bachelor’s degree in Business or relevant Supply Chain concentration.
• Two to five years of food industry such as grocery/retail, supply chain and/or sales, food and beverage and/or non-profit a plus.
• Strong verbal and written communication skills.
• Ability to discern documents relating to donor data and concisely communicate results.
• Ability to maintain confidentiality when necessary.
• Awareness and appreciation of diverse groups, working with a multicultural workforce, and sensitivity and appreciation to cultural differences.
• Ability to travel throughout eight-county network in Northeast Ohio (Carroll, Holmes, Medina, Portage, Stark, Summit, Tuscarawas, and Wayne).
• Must be able to work independently and anticipate reporting and communication needs of the Food Acquisition Executive and Food Sourcing Team.
• Detail oriented, customer service focused, self-motivated, highly organized and results driven.
• Ability to work in a fast-paced environment which requires strong project management and time management skills.
• Available during off-hours for communications of all kinds as necessary.
• Proficiency in Microsoft Outlook, MS Word, Excel, and PowerPoint.
• Must be able to follow all American Institute of Baking, Feeding America, Food and Drug Administration, United States Department of Agriculture, Occupational Safety Hazard Administration, and Foodbank (standard operating procedures and employee handbook) safety regulations.

Nice To Haves

• Experience with Donor Database Management software such as Blackbaud and Primarius a plus.

Responsibilities

• Solicit retail and prepared food donors with emphasis on high-demand, nutritious products.
• Conduct face-to-face visits, meetings, and presentations with current and prospective donors to secure food donations.
• Monitor donor activity and take appropriate action to maintain and grow level of giving.
• Record and log donor outreach activities and related donor acknowledgements; prepare activity reports, gift acknowledgements, letters, and other materials connected to food donors on a monthly, quarterly, and annual basis.
• In collaboration with the Food Sourcing Team, develop and manage ongoing relationships with donors; develop and maintain a system for periodic, predictable and meaningful contact with current, potential and lapsed donors.
• Collaborate cross-departmentally on matters pertaining to strategic project management and specific donor activities/requests.
• Support ordering and management of government food streams in collaboration with the Food Sourcing Team.
• Collaborate and support outreach efforts, including updates to marketing materials and information for donors on the Foodbank’s website.
• Manage and grow the Agency Direct Pickup Program (ADP). This will include onboarding donors and pairing them with network partners; ensure network partners report all ADP donations through the Foodbank’s E-Ordering module; provide ongoing support of the agency-donor partnerships.
• Research, develop and establish relationships with local farmers’ markets to grow produce donations through the ADP program.
• Develop presentation and donor education materials that connect to strategy and annual operating goals.
• Provide donor reports and communications, internal and external.
• Manage the Prepared Food Rescue program. This will include working with the Volunteer Team to onboard new volunteers; ensure adequate coverage of all donor routes; appropriate communication and stewardship of relationships with volunteers and donors; Coordination of route schedules, including planning and preparation for holidays and other closures.
• Coordinate and lead tours, meetings, and visits to enhance the level of donor engagement with the Foodbank.
• Stay informed on local, regional, and national food industry trends and issues.
• Develop strong relationships within the community to foster a positive image such that food donors will make the Foodbank their organization of choice.
• Perform other duties, as assigned.

Benefits

• Come join an organization that makes a difference in the lives of others!
• The Akron-Canton Regional Foodbank is proud to be a multiple time recipient of the NorthCoast99 award, which showcases our Foodbank as one of the top 99 places to work in Northeast Ohio.
• We offer a warm and loving culture filled with opportunities to grow and develop your career, competitive benefits, and compensation, 9 paid Holidays and a generous paid time off program that begins on day one!
• The Foodbank provides equal employment opportunities to all applicants and employees without regard to race, color, religion or belief, sex (including pregnancy, gender identity and sexual orientation), national origin, age (40 or older), disability, genetic information or any other class protected by applicable law. We are committed to providing an inclusive environment free of discrimination and harassment of any kind.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level