Food & Beverage Supervisor

Boyd Gaming Corporation • Northwood, OH

52d

About The Position

Supervises and coordinates activities of workers in all food and beverage outlets open during assigned shift.

Requirements

• Must be at least 21 years of age.
• Must be able to stand and walk for majority of shift.
• Must be able to bend, twist, and lift up to 50 pounds.
• Must have excellent customer service and communication skills.

Responsibilities

• Maintain daily employee work station and break schedules.
• Ensure prompt and courteous service to customers.
• Monitor employee compliance with established service standards.
• Greet and communicate with guests in a friendly and courteous manner.
• Oversee the service operation of restaurant during assigned shift.
• Ensure beverage shift operations are opened and closed properly and on time.
• Ensure all employees are on time, in proper uniform and following correct service procedures by correcting deficiencies or discrepancies as they occur.
• Resolve guest complaints in a professional and timely manner.
• Requisition and maintain control of all inventories.
• Monitor employee job performance to ensure the adherence to all policies and procedures; make recommendations and/or assist in the preparation of performance evaluations and counseling actions.
• Coordinate cleaning and repairs of beverage outlets.
• Perform related administrative and reporting duties.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Accommodation
• Education Level: No Education Listed