About The Position

JOIN OUR TEAM! We are proudly managed by O’Reilly Hospitality Management, LLC ("OHM") At OHM, we are: A forward-thinking (and growing) company offering opportunities to engage your passions through sustainability efforts, health & wellness, community involvement, & philanthropic outreach efforts. Committed to empowering Team Members throughout all levels of leadership. Every Team Member has the opportunity to contribute in a unique way, making a real impact. Seeking supportive, collaborative, detailed-oriented people to join our team! At OHM, we offer: 401(k) & Roth 401(k) with company match – full-time and part-time Team Members are eligible! Health, Dental, Vision & Life Insurance  Paid Time Off, including Paid Parental Leave Growth Potential and Career Advancement Hotel/Restaurant Travel Perks & Discounts! Never wait for a paycheck again! OHM Team Members can sign up for earned wage access through DailyPay on day one!

Requirements

  • Strong knowledge of food & beverage operations, including banquet, bar, kitchen, and restaurant service.
  • Proficient with Microsoft Office (Word, Excel).
  • In-depth understanding of health and safety standards.
  • Professional demeanor with neat and clean appearance.
  • Strong leadership, management, organizational, and multi-tasking skills.
  • Excellent problem-solving abilities and composure under pressure.
  • Outstanding verbal and written communication skills.
  • Ability to motivate diverse personalities while maintaining tact and diplomacy.
  • Maintains a positive reputation within the community.
  • Must have flexibility to work nights, weekends, and holidays as business requires.
  • High school diploma or equivalent required; degree or certification in hospitality management preferred.
  • Minimum of 2+ years of experience in the food & beverage industry.
  • Ability to lift up to 50 lbs (e.g., large bag of onions, crate of lettuce).
  • Must be able to bend and lift items of at least 40 lbs overhead for storage.
  • Must be able to transport food and utensils weighing up to 10 lbs.
  • May occasionally be required to lift in excess of 40 lbs.
  • Stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, grasping, typing, talking, hearing, and repetitive motion.
  • Primarily indoors, with protection from weather but not always from temperature changes.
  • Exposure to high heat and noticeable temperature variations.

Nice To Haves

  • Degree or certification in hospitality management preferred.
  • Experience in hospitality, hotel, or large-scale event catering preferred.

Responsibilities

  • Supervise and lead food & beverage staff, including servers, bartenders, and banquet staff, modeling positive behavior and service standards.
  • Provide training and ongoing coaching to ensure high performance and guest service excellence.
  • Oversee food & beverage outlets, including restaurant, bar, room service, and banquet events.
  • Create schedules, delegate duties, and ensure smooth operations while controlling labor costs per budget guidelines.
  • Respond promptly and professionally to team member issues, including staff concerns and disciplinary actions.
  • Collaborate with the culinary team and other departments to ensure seamless service for banquets, meetings, and events.
  • Partner with the Food & Beverage Manager to develop and implement revenue-driving strategies, including promotions and menu adjustments.
  • Promote a welcoming atmosphere in all dining areas and respond to guest complaints and special requests with professionalism.
  • Monitor daily operations to ensure efficient service and timely task execution.
  • Track beverage and food supply levels, place orders as needed, and minimize waste.
  • Assist with daily operations of cost, labor, and waste control.
  • Participate in weekly and monthly inventory processes.
  • Maintain close working relationships with department leaders, including the Food & Beverage Manager, Executive Chef, Banquet Manager, and Restaurant Manager.
  • Support sales team by ensuring food & beverage aspects of events meet guest expectations and hotel standards.
  • Address special dietary requests in collaboration with the kitchen.
  • Oversee proper setup and breakdown of event spaces.
  • Ensure compliance with brand standards, health and safety guidelines, and OHM policies.
  • Participate in all required meetings and functions.
  • Embrace O’Reach, OHX Experience, Green Team, Guest Service, Team Member Satisfaction, Health & Wellness, and Safety Culture.
  • Perform other duties as assigned.

Benefits

  • 401(k) & Roth 401(k) with company match – full-time and part-time Team Members are eligible!
  • Health, Dental, Vision & Life Insurance
  • Paid Time Off, including Paid Parental Leave
  • Growth Potential and Career Advancement
  • Hotel/Restaurant Travel Perks & Discounts!

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

High school or GED

Number of Employees

251-500 employees

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