Food & Beverage Supervisor (PM) | New South Kitchen

Corporate Office•Atlanta, GA

12d•Onsite

About The Position

To ensure proper training and supervision of all associates, to deliver prompt, courteous service in a manner that complies with Omni Food and Beverage standards and company policies and procedures.

Requirements

Previous supervisor experience in food and beverage highly preferred.
Must be knowledgeable of wines, beer and liquor.
Must have TIPs Certification.
Must have Food Handler Certification.
Able to stand for extended periods of time
Able to work long hours/shifts
Able to read and write English proficiently
Able to lift and carry 20 pounds routinely, and up to 50 pounds occasionally
Able to walk, sit, stand, squat, reach, and lean in the course of daily business
Able to carry and balance oval and cocktail trays
Able to push purchasing carts for a distance
Self motivated, and ability to work with limited supervision.
Ability to work a flexibe schedule to include weekends, holidays, and AM and PM shifts

Responsibilities

Assist in overall supervision of all outlets within the food and beverage department
Have full knowledge of all menus and beverage menus
Have full knowledge of responsible alcohol service
Proper setup and breakdown of area and service station
Provide the highest quality guest interactions - be pleasant, friendly and polite to everyone
Provide cocktail service throughout all outlets
Multi-task several guests and duties at once, maintaining the highest levels of service
Take food and beverage orders from guests
Enter in orders to the computer ensuring accuracy and timeliness
Manage walk-up and seated guests appropriately
Prepare beverages for servers from printed tickets
Follow service standards and best practices at all times
Demonstrate excellent teamwork with internal associates
Responsible for assigned shift, assisting in overall management
Demonstrate excellent teamwork with associates
Demonstrate full working knowledge of POS system
Maintain a clean and safe work environment
Be pleasant, smile, and greet all guests, using guest names when obtained
Check staff punctuality
Must have sense of urgency throughout entire shift
Handle guest comments and complaints
Stay on the floor during operating hours
Communicate with guests and receive feedback
Observe, teach, and correct associates' service
Maintain condition of outlets
Assist manager with schedule, forecast, payroll, email, Kronos, Medallia, MOS
Perform any other duties assigned by Management