Food & Beverage Shift Lead

Onni Group of Companies • Chicago, IL

4d • $20

About The Position

Are you passionate about crafting exceptional dining experiences and leading a dynamic team in a bustling cafe and wine bar setting? As a Food and Beverage Shift Lead, you'll take the reins during shifts, ensuring smooth operations, top-tier customer service, and a welcoming atmosphere for guests. From preparing signature beverages and dishes to coordinating team tasks and keeping the space organized, this role offers the perfect blend of leadership, creativity, and hands-on service. If you're ready to lead with enthusiasm, tackle challenges with finesse, and create memorable moments for our guests, we want to meet you! Evenings and Weekends required. Perks and Benefits Competitive pay & a Comprehensive Benefit Package. Other benefits include Health Saving Account, Flexible Saving Account, Employee Assistance Program. Annual Education Allowance Generous Referral Program Fun & collaborative company culture with lots of team building events Friends and Family rates for Level Hotels & Furnished Suites, The Opus Hotel, and The Emily Hotel What Will You Do? Lead shift operations by delegating tasks, managing breaks, and ensuring smooth workflow during peak and downtime. Oversee administrative duties, including payroll, sales reporting, and daily team communication. Deliver exceptional customer service by greeting guests, taking and serving orders, and addressing concerns with tact and professionalism. Ensure a positive guest experience by maintaining menu knowledge, accommodating dietary preferences, and promoting current offers. Handle cash transactions, operate POS systems, and manage inventory for food and beverage supplies. Prepare and serve beverages, food items, and assist with food prep tasks as needed. Maintain cleanliness and organization of all areas, complying with safety and sanitation standards. Support team members with deliveries, stocking, and following established service procedures. Other Duties as required What You Bring: Previous experience as a barista/cook/supervisor Previous experience as a shift lead. Restuarant and/or coffee shop experience preferred High School Diploma or GED About the Company: Coffee bar by day, wine bar by night. Dialtone is your neighborhood cafe serving up a selection of fresh-baked pastries, convenient grab & go options, fresh-made sandwiches, and grazing platters that pair perfectly with our rotating selection of wines. How To Apply: Please apply through the link on the job posting and attach your resume and any other required documents. We thank all applicants for your interest in the Onni Group. Note that only those applicants under consideration will be contacted. Salary Range: $20.00 + tips About The Company: Onni For over half a century, Onni has been building communities for people to live, work, and play. Our success reflects our commitment to our employees and partners, and our dedication to quality construction, innovation, sustainability, and customer satisfaction. Our expertise expands across North America, with offices in Vancouver, Toronto, Los Angeles, Seattle, Phoenix, and Chicago. AI Use: This role may involve the use of artificial intelligence (AI) tools to support research, analysis, content development, design, reporting, or operational efficiency. Employees are expected to use AI responsibly and in compliance with company policies, data privacy requirements, confidentiality obligations, and applicable laws. All AI-generated or AI-assisted outputs must be reviewed for accuracy, quality, and appropriateness before use. Employees are also expected to disclose when AI tools have been used in the creation of work and must not present AI-generated content as solely their own original work. How To Apply: Please apply through the link on the job posting and attach your resume and any other required documents. We thank all applicants for your interest in the Onni Group. Note that only those applicants under consideration will be contacted. Thank you for your interest in a career with Onni Group! We believe that the strength of a company lies in its people and are fortunate to have an extremely motivated and dedicated staff that brings expertise and attention to detail in every project they undertake. If you believe that your skills would be a valuable addition to our team and would like the chance to be a part of the award-winning Onni Group, please check our open opportunities. To best stay up to date about all things Onni, please follow us on the following social media: Instagram LinkedIn Twitter/X Facebook Please do not contact our managers or employees directly in an attempt to present candidates without a written request, and a signed agreement within the last 12 months. Complying with this request will be a major factor in determining a professional relationship with Onni Group. Any submissions of unsolicited resumes directly to Onni employees, managers or any Onni email address will not be bound or obligate Onni in any way to pay any fees if such a person is hired. If you are interested in working with Onni please contact Daryl Kerrey – [email protected], and email us info about your company. We will then contact you to set up any further discussions. Please note, all Onni hiring requires at minimum an official virtual or in-person interview prior to offer stage.

Requirements

• Previous experience as a barista/cook/supervisor
• Previous experience as a shift lead.
• High School Diploma or GED

Nice To Haves

• Restuarant and/or coffee shop experience preferred

Responsibilities

• Lead shift operations by delegating tasks, managing breaks, and ensuring smooth workflow during peak and downtime.
• Oversee administrative duties, including payroll, sales reporting, and daily team communication.
• Deliver exceptional customer service by greeting guests, taking and serving orders, and addressing concerns with tact and professionalism.
• Ensure a positive guest experience by maintaining menu knowledge, accommodating dietary preferences, and promoting current offers.
• Handle cash transactions, operate POS systems, and manage inventory for food and beverage supplies.
• Prepare and serve beverages, food items, and assist with food prep tasks as needed.
• Maintain cleanliness and organization of all areas, complying with safety and sanitation standards.
• Support team members with deliveries, stocking, and following established service procedures.
• Other Duties as required

Benefits

• Competitive pay & a Comprehensive Benefit Package
• Health Saving Account
• Flexible Saving Account
• Employee Assistance Program
• Annual Education Allowance
• Generous Referral Program
• Fun & collaborative company culture with lots of team building events
• Friends and Family rates for Level Hotels & Furnished Suites, The Opus Hotel, and The Emily Hotel

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 11-50 employees