FOOD & BEVERAGE SERVER - Cape Hatteras / Outer Banks KOA 2026

Kampgrounds Of America, Inc.•Rodanthe, NC

33d

About The Position

The Server is responsible for greeting guests, taking food and drink orders and ensuring guests are satisfied throughout their meal. They are required to communicate with kitchen staff to make sure food orders are prepared correctly and delivered in timely manner.

Requirements

Hear and speak the English language fluently
Strong decision-making ability
Excellent communication, collaboration, and delegation skills with ability to manage confrontation
Strong working knowledge of operational procedures
Comfortable in a fast-paced and high-pressure environment.
Motivated, goal oriented and results driven
Ability to maintain confidentiality
Able to work nights, weekends, and holidays
Valid driver’s license
Ability to stand for long periods of time.
Must be able to lift up to 50 pounds, lift and carry 25 pounds occasionally and 10 pounds regularly.
Ability to bend, stoop, kneel, crouch, climb and move safely over uneven terrain.
Able to work inside and outdoors and in various climates.

Responsibilities

Greet guests and maintain a friendly demeanor throughout their dining experience.
Establish and maintain good communications and teamwork with fellow associates and other departments within the campground.
Ensures that outlets are sanitized, cleaned, stocked, and setup correctly at start of and throughout the shift while adhering to sanitation, safety, and food and beverage control policies.
Clear, clean and reset tables as needed.
Responsible for understanding and operating the POS system.
Assists with basic food preparation as needed.
Understand and communicate what’s on the menu, answering questions and making recommendations on selections to guests.
Adhere to policies regarding handling of cash drawer while following specific KOA cash and credit card handling procedures.
Increase revenues through up-selling strategies and profitability of ancillary income.
Maintain high standards of professionalism, customer service, quality and cleanliness.
Be familiar with fire extinguisher locations and know how to operate them in the restaurant/kitchen.
Ensures safe handling of chemicals in accordance with department standards and utilizes proper personal protective equipment (PPE) when appropriate.
Foster a work environment that maximizes employee involvement, morale and is dedicated to delivering KOAs Culture, Mission, Values and Goals.