Food & Beverage Manager
About The Position
Food & Beverage Manager Dellshire Resort | Opening Spring 2026 Where imagination, wonder, and togetherness come to life in extraordinary style. Shape your success in a place built for unforgettable experiences. At Dellshire Resort - a world-class, medieval-inspired destination where technology meets timeless adventure - you’ll join a team dedicated to awakening imagination, wonder, and connection. The Food & Beverage Manager oversees daily operations of the assigned outlet at Dellshire Resort, ensuring an exceptional experience through leadership, service quality, and team engagement. This position is responsible for supervising front-of-house operations, supporting culinary collaboration, and maintaining high standards in guest service, cleanliness, and financial performance. The Food & Beverage Manager plays a key leadership role in upholding Dellshire Resort’s commitment to excellence, hospitality, and brand integrity.
Requirements
- Bachelor’s degree in hospitality management, Business, or related field preferred; equivalent experience accepted.
- Minimum 3–5 years of restaurant or food & beverage leadership experience in a full-service or resort environment.
- Proven ability to lead, train, and inspire high-performing teams.
- Exceptional guest service and interpersonal communication skills.
- Strong organizational and problem-solving abilities.
- Financial acumen with experience managing budgets, cost controls, and labor planning.
- Proficiency in POS systems and Microsoft Office Suite.
- Professional appearance and demeanor with the ability to work flexible hours, including nights, weekends, and holidays.
Nice To Haves
- ServSafe or TIPS certification preferred.
Responsibilities
- Manage all front-of-house operations for the assigned outlet, including service delivery, staffing, and guest relations.
- Lead, train, and motivate team members to consistently exceed guest expectations.
- Ensure compliance with Dellshire Resort service standards, health and safety regulations, and sanitation policies.
- Monitor guest feedback, resolve service concerns promptly, and ensure personalized attention to every guest.
- Collaborate with the Director of Culinary and culinary team to deliver seamless service, menu execution, and presentation consistency.
- Manage daily labor, scheduling, and payroll in accordance with forecasted business levels and budget goals.
- Oversee card handling, POS procedures, and inventory control for food, supplies, and equipment.
- Support recruitment, onboarding, and performance evaluations of team members.
- Conduct daily pre-shift meetings, reinforcing service priorities and resort-wide communications.
- Promote a culture of teamwork, professionalism, and accountability within the outlets.
- Assist with development and execution of promotions, special events, and seasonal experiences.
- Maintain a clean, organized, and inviting environment for guests and staff alike.
- Support the Director of Operations with departmental reporting, budgeting, and strategic initiatives.
Benefits
- Competitive pay
- Comprehensive health, dental, and vision coverage
- Paid time off and holidays
- 401(k) with employer match
- Associate recognition programs
- Exclusive discounts and family perks
- Free employee meal daily
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What This Job Offers
Job Type
Full-time
Career Level
Manager
