Temporary Food & Beverage Manager

AccorHotelSonoma, CA
1h

About The Position

Food & Beverage Manager - Fairmont Sonoma Mission Inn & Spa (Hotel) Passionate about guest interaction, teamwork and food and beverage? As Food & Beverage Manager, you will support an engaged team and inspire the Restaurant Teams to create unforgettable dining experiences for our guests. What you will be doing: Reporting to the Director of Venues, responsibilities and essential job functions include but are not limited to the following: Lead, mentor, and train the Food & Beverage Restaurant teams Provide leadership and direction for the day to day operations of the Restaurants with a focus on service and operational logistics Create and support an engaged work environment to create a welcoming and personalize experience for our guests Conduct daily line ups with the team to review hotel information, service stations, specials, etc. Ensure brand standards are maintained with highest standard of quality and visual appeal Handle guest concerns and react quickly, logging and notifying proper areas Scheduling team members to align with labor management standards Communicate effectively with all departments and thrive for guest feedback Work with the team on new offerings and actively share ideas, opinions and suggestions to improve the environment and dining experience Balance operational, administrative and colleague needs by focusing on guests feedback surveys, colleague feedback surveys and financial results Assist in overall Hotel management responsibilities as needed Follow department policies, procedures and service standards Follow all health and safety policies Other duties as assigned

Requirements

  • 2+ years of Food & Beverage leadership experience required
  • Diploma/Certification in Hospitality, Hotel, and/or Restaurant discipline an asset
  • Strong knowledge of culinary and restaurant trends
  • Service focused personality and passion for hospitality
  • Proven ability to build and maintain good relationships with all stakeholders
  • Communicate thoughts, actions and opportunities clearly with strong networking skills
  • Results oriented with the ability to be flexible and work well under pressure
  • Ability to lead by example, believe in a strong team culture and set the scene for high performance

Responsibilities

  • Lead, mentor, and train the Food & Beverage Restaurant teams
  • Provide leadership and direction for the day to day operations of the Restaurants with a focus on service and operational logistics
  • Create and support an engaged work environment to create a welcoming and personalize experience for our guests
  • Conduct daily line ups with the team to review hotel information, service stations, specials, etc.
  • Ensure brand standards are maintained with highest standard of quality and visual appeal
  • Handle guest concerns and react quickly, logging and notifying proper areas
  • Scheduling team members to align with labor management standards
  • Communicate effectively with all departments and thrive for guest feedback
  • Work with the team on new offerings and actively share ideas, opinions and suggestions to improve the environment and dining experience
  • Balance operational, administrative and colleague needs by focusing on guests feedback surveys, colleague feedback surveys and financial results
  • Assist in overall Hotel management responsibilities as needed
  • Follow department policies, procedures and service standards
  • Follow all health and safety policies
  • Other duties as assigned

Benefits

  • Learning programs to promote growth and development unlocking your full potential
  • Opportunity to develop your talent and grow within your property and across the world
  • Ability to make a difference through our Corporate Social Responsibility activities
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