Food & Beverage Manager

Wawa, Inc.•Brandywine, MD

About The Position

As our Food & Beverage Manager (FBM), you’ll oversee all food and beverage operations, ensuring everything runs efficiently and consistently. You’ll work alongside the General Manager and Assistant General Manager to oversee daily operations, with a primary focus on delivering a fresh, efficient, and customer-focused experience—every single day. Wawa operates a chain of convenience retail stores located in Pennsylvania, New Jersey, Delaware, Maryland, Virginia, Florida, Alabama, North Carolina and Washington D.C. Today, Wawa is your all day, every day stop for fresh, built-to-order foods, beverages, coffee, fuel services, and surcharge-free ATMs. The company is invested in giving Associates the encouragement they need to take flight by providing flexibility and support, creating an environment where everyone can thrive. Guided by a commitment to community, Wawa Associates take pride in putting people first, making days brighter, and bringing joy to friends and neighbors, with opportunities such as volunteering, charitable giving, and events.

Requirements

High School Diploma or GED equivalent
Flexible availability to work various shifts, including weekends, and holidays, to meet business needs
Excellent communication, organization, and customer service skills.
Ability to multitask, make decisions, and drive change in a fast-paced environment.
Skilled in problem solving to drive results, boost sales, and streamline operations.

Nice To Haves

Strong leadership experience, ideally in food service or retail environments is a plus

Responsibilities

Take ownership of our food and beverage programs—fresh food, grab-and-go meals, beverages, catering, and more.
Drive food service sales and hit performance goals with a focus on quality and consistency.
Monitor trends and work with peers to create action plans to optimize results.
Become the in-store expert on food programs, promotions, and marketing initiatives.
Own and deliver training for Customer Service Associates to build proficiency and motivate them to provide outstanding customer service.
Support hiring, scheduling, training, and team development.
Recognize great performance and help Associates grow.
Maintain a clean, safe, and inviting food service area that meets all health and safety standards.
Oversee inventory, ordering, and equipment upkeep to support smooth and efficient operations.